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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
947 Reviews

947 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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January 16, 2024

The service person was helpful and got me out on time. My car is running great. I appreciate efficiency and professionalism of your dealership. More

by Faye11708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Daytona Beach so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

January 16, 2024

So far the service has been pretty good, but the car wash crew is awful. I’ve never been to a dealership where the car is in the exact same condition when you get it back despite being told they washed it! N More

by SUNSHYNEQTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

January 16, 2024

First class dealership service advisor 100% helpful attention to detail in all areas nice to be texted contacted while working on my vehicle More

by darlight7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

January 14, 2024

It was done very fast. The people of Mercedes of Daytona Beach dealership are very friendly and helpful. Very nice experience. More

by alftul777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Davila
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Jan 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 08, 2022

Service was able to order and replace the window switches. The service was excellent and on time. More

by KoalaSue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2022 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 22, 2021

Service was great. Mike went over the service invoice so every item was clear. Work was comleted in promised tie frame. More

by currt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

October 02, 2021

My car was scheduled to have the cover gasket replaced but at the time of service it had several issues that needed to be addressed. My list ranged from a light that was out, a cupholder that was stuck an More

by Ollieandra2100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Oct 04, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 01, 2021

They always do a great job!! Jew Drews’s in the best service technician I have ever used. More

by jsabpi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

September 30, 2021

Nick is great ! Rest of staff very freindly ..... kept me updated as they were completing the services - everything was on time and no issues after the service More

by donaddington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 01, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2021

Staff was friendly courteous professional and delivered my vehicle on time as promised Facility was clean comfortable More

by Paulie Sure
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Sep 23, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Paulie, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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