Mercedes-Benz of Daytona Beach - Service Center

Staff was friendly courteous professional and delivered my vehicle on time as promised Facility was clean comfortable my vehicle on time as promised Facility was clean comfortable More

Excellent service as always—prompt, professional and consistent! Highly recommend. consistent! Highly recommend. More

Very good dealership, but need some communication when dealing with service customers, had to wait and flag my service representative to get him to serve me. dealing with service customers, had to wait and flag my service representative to get him to serve me. More

Have been dealing with this company for past 7 years. Always efficient and prompt. The service department is the best. Mike always gets back to you to make sure things were taken care of. Always efficient and prompt. The service department is the best. Mike always gets back to you to make sure things were taken care of. More

I would give a zero rating if I could but one star is the lowest possible. I have been a customer of this dealership for 13 years. My 2014 Mercedes 350E has 12,000 miles on it and the interior smells like lowest possible. I have been a customer of this dealership for 13 years. My 2014 Mercedes 350E has 12,000 miles on it and the interior smells like old tennis shoes. Mercedes Benz US has reached a legal settlement on this issue as it is a problem for mosts of the MB fleet, and under the settlement it is required to remediate the smell. Unfortunately, MB of Daytona has refused to remediate my vehicle under the legal settlement because "the cabin filter has not been replaced every two years." Suffice it to say that a vehicle with 12,000 miles on it should not have needed to replace the cabin filter yet and, if it should have been done, MB of Daytona should have done it. The vehicle has been serviced by them every year since I purchased it from them. I would not recommend this dealership for sales or for service, as their treatment of a long standing customer has been terrible. Roger C. More

As always Service depart and Mike Lafanti superb I would never take our Mercedes to any other dealership . Mercedes of Daytona is a great dealership and Service Department is the best. never take our Mercedes to any other dealership . Mercedes of Daytona is a great dealership and Service Department is the best. More

Mike Infanti is the very best. Knowledgeable, helpful, patient, and great people skills. He is the reason I come in for service. I know I am in good hands. patient, and great people skills. He is the reason I come in for service. I know I am in good hands. More

Fast, thorough service Easy in, easy outEveryone was Fast, thorough service Easy in, easy out Everyone was friendly and attentive No pressure environment, even greeted promptly when I pulled up to d Fast, thorough service Easy in, easy out Everyone was friendly and attentive No pressure environment, even greeted promptly when I pulled up to drop my car off More

I drive from Ponte Vedra to this dealership for service. Metry Shallop has always provided professional and expert service on our Sprinter. We won’t go anywhere else! Metry Shallop has always provided professional and expert service on our Sprinter. We won’t go anywhere else! More