Mercedes-Benz of Daytona Beach - Service Center

Mike Ianfanti is always helpful and explains service needs in a manner that is readily understandable. That, combined with his winning personalty, makes him an outstanding service representative. needs in a manner that is readily understandable. That, combined with his winning personalty, makes him an outstanding service representative. More

Metry was very helpful and responsive in getting the problem behind an "Engine" warning light notice fixed. Service was appropriate. Loaner car program was convenient. problem behind an "Engine" warning light notice fixed. Service was appropriate. Loaner car program was convenient. More

Had a recall for the Mercedes and after setting up an appointment, arrived at dealership and dropped the car off. My wife and I had some shopping in Daytona Beach and returned your or so later. The car w appointment, arrived at dealership and dropped the car off. My wife and I had some shopping in Daytona Beach and returned your or so later. The car was finished and washed. Had a chat with the service tech and was on my way. Pretty easy i would say. More

How the staff does and handle daily transactions seems to be a normal routine to them, but in reality it gives me, the customer, a feeling of importance and value. be a normal routine to them, but in reality it gives me, the customer, a feeling of importance and value. More

I had a loaner car delivered and picked up after repairs. My car was cleaned and repaired. My car was returned in a timely manner. My car was cleaned and repaired. My car was returned in a timely manner. More

Joe provides great customer service. Always communicates well. He is always focused on my needs. Joe always asks if a loaner is required and tries his best to accommodate my schedule. well. He is always focused on my needs. Joe always asks if a loaner is required and tries his best to accommodate my schedule. More

Metry, my service advisor is great at his job. I feel as if he has my back when it comes to my car! He is always patient with me as he explains things. if he has my back when it comes to my car! He is always patient with me as he explains things. More

Great and quick service that is always available when I need it. They always inform me of anything that has to be done so I know what to expect. need it. They always inform me of anything that has to be done so I know what to expect. More

My visits are always great with the dealership. Mike is my service advisor and he has been for a number of years through a number of cars. He is always very helpful with answering questions and giving advi my service advisor and he has been for a number of years through a number of cars. He is always very helpful with answering questions and giving advice. It is also nice to have your sales person take time to chat with you and ask about your driving experience. {Mo } I have a great team and these gentlemen are the reason that I keep coming back. {8 cars total} More

Their customer service is outstanding. Mercedes-Benz stands behind their products 100%. I would certainly encourage anyone planning to purchase a vehicle to buy from Mercedes-Benz of Daytona. stands behind their products 100%. I would certainly encourage anyone planning to purchase a vehicle to buy from Mercedes-Benz of Daytona. More