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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
937 Reviews

937 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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September 15, 2020

Michael Iafanti has been such a great service advisor...always very helpful. I am in the beauty industry and realize how important customer service is and he is always putting the customer first More

by Trbranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2020

Oil leak was difficult to detect. It required 2 visits to fix the problem. Metry apologetic and determined to get it right. Problem was corrected to satisfaction. More

by eataters
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Sep 18, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello, your satisfaction is our top priority. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

August 31, 2020

Thank you for help and prompt service! Joe was great- price he told me over the phone - no surprise fees etc. Thank you for great loaner vehicle!!! More

by Serge Nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you so much again for your feedback! We hope you have a great day!

August 26, 2020

Excellent battery warranty replaced, service was very excellent, delivery was on time and every one was kind, with a smile and helpful. I would recommend to anyone More

by mschelliah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Mercedes-Benz of Daytona Beach responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2020

Having my car serviced at MB Daytona Beach was a great experience all-around. My service advisor, Metry Shallop, and his colleagues are highly professional, courteous and attentive. The customer waiting a More

by Ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Aug 25, 2020 -

Mercedes-Benz of Daytona Beach responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Daytona Beach. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

August 18, 2020

Mercedes-Benz of Daytona Beach has always been very professional the dealership is is clean and people are friendly and professional thank you very much for the courtesy car as well. Great job in the s More

by Slbriggs44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Mercedes-Benz of Daytona Beach responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 12, 2020

Great Team! Metry Shallop is outstanding! Absolutely great service every time I visit the dealership. All of the Service and Sales team is great! Mercedes Benz More

by Ed in FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry Shallop - Service Advisor
August 04, 2020

Everyone was extremely knowledgeable and courteous! They handled the Covid 19 issues with our safety top of mind! We will definitely be back for our next service. BG More

by brad.giles
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy “The Cashier” 5 Stars
Aug 08, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi Brad, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2020

Friendly, Professional, Tmely All the people I dealt with made it easy ... and always with a smile (can tell by the eyes over the masks!!) . Had turnover of my car and getting a l More

by Nan Stillman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina, loaner and payment people at desk.
Aug 01, 2020 -

Mercedes-Benz of Daytona Beach responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Daytona Beach. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

July 28, 2020

Service at Mercedes Went in early in the morning around 9am to get my car for service. I was expecting it to be done in a few hours, around noon but turns out it took the More

by Th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mentry/Mantry
Jul 29, 2020 -

Mercedes-Benz of Daytona Beach responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Daytona Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

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