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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
935 Reviews

935 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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May 12, 2020

A Service My service advisor, Joe Drews and my tech, Mike Kesler are excellent! They are both an asset to MB of Daytona. I have been dealing w/MB of Daytona More

by atfwp01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind words about Joe and Mike! We're looking forward to your next visit with us!

May 11, 2020

Joe Drewes is always great. Joe Drewes is just a great person to work with and everyone there is friendly. Had my annual service done and got new tires. Smooth process as usual. More

by Bottom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you for your great feedback about Joe and the service we provide! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 10, 2020

Great service, great people we have always been pleased with the service at MD of Daytona Beach. everyone is professional, qualified and so nice! it is a pleasure to come here, More

by arne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Mercedes-Benz of Daytona Beach responded

Arne, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out to us if there's anything more we can do!

May 09, 2020

The reason I did not give a 5 Star rating is, my vehicle was scheduled YEARS for this particular recall, but it just never happened. More

by Brigitte
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.

May 09, 2020

Mike is an excellent service rep. I have used him For Mike is an excellent service rep. I have used him For years and wouldn’t go anywhere else. The best. I recommend him to everyone in my gated communi More

by Dennisjackflood
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Dennis, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Daytona Beach to have earned it.

May 09, 2020

Metrey and Dale are the best! We live in Winter Haven and in North Carolina Carolina so it is always several hundred miles for is to reach you but it's worth the drive for us. More

by tcshops
Recommend Dealer
Yes
Employees Worked With
Metrey, Dale
May 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 06, 2020

Excellent as always. We have two Mercedes purchased from Daytona dealership and have always taken both cars here for service. We are treated with respect and and everyone More

by Wozniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020 -

Mercedes-Benz of Daytona Beach responded

We are so happy to read such a great review about Mercedes-Benz of Daytona Beach! Please don't hesitate to reach out if there's anything additional we can do for you.

May 05, 2020

Was a air bag recall they were very helpful and it was very convenient with the car loaner they gave me the service department was very friendly More

by JoeP
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020 -

Mercedes-Benz of Daytona Beach responded

Joe, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 04, 2020

very friendly and helpful very friendly and very helpful when asking questions.asked David to help me with fixing phone set up.he had a couple of customers to help but instead More

by barnes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure of the one who fixed the phone, Gaby was the other
May 06, 2020 -

Mercedes-Benz of Daytona Beach responded

Barnes, thank you for sharing your positive experience! If you're ever in need of more help, please let us know. Take care.

April 28, 2020

Just Perfect - 100% satisfied Dealt with Mike Infant since years - was always 100% satisfied. He always makes sure that the car is well serviced and in top shape, when ready for pi More

by gxkgxk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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