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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
966 Reviews

966 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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October 20, 2020

Joe always makes me feel confident that MB of DB is taking care of me! He makes sure to address any of my questions or concerns! More

by insurancewithlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Insurancewithlisa, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 14, 2020

Nick was able to get our van looked at in a timely manner and solve the issue. Dodge had the van for a week before letting us know they couldn't work on the van. Thank you for the help. More

by mstallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Mathena
Oct 22, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello Mstallman, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Daytona Beach!

October 13, 2020

I recently had my E300 in for its B service. Mike was my service advisor and always was both professional and helpful. Another great experience at this dealership. More

by clarence388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Mercedes-Benz of Daytona Beach responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Daytona Beach. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

October 13, 2020

This dealership is committed to providing quality service and satisfaction to its customers regardless of the service provided. The team advisor is always available to answer my questions before I bring in More

by atompros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Mercedes-Benz of Daytona Beach responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 24, 2020

I was with Mercedes-Benz for many years, with several different cars. I later tried two other cars with other dealerships, and was really happy to get back to the Mercedes-Benz dealership. I feel at ho More

by Brandy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Daytona Beach responded

Brandy, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 16, 2020

Treated very well. My advisor, Michael Iafanti, is very informed and informative. Cashiers are very pleasant and helpful. There loaner vehicle I used was clean. More

by Helen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Daytona Beach responded

Helen, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 16, 2020

Gabby was very helpful and quick. He took care of a recall notice on my car that I didn’t even know about and got my tire replaced within 40 minutes. More

by Avield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Gabby” Davila
Sep 18, 2020 -

Mercedes-Benz of Daytona Beach responded

Avield, we are glad Gabby could help! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2020

Great service as always. Bought the car there and has always been service there even though I live near the Georgia border outside of Jacksonville, Fl. More

by sgatsbe
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Daytona Beach responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2020

I was impressed with the knowledge and customer service provided by Service Advisor Metry Shallop. The prices are high, but I know the service empire since my son works for BMW. Plus they have to pay the More

by pross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry, Shallop
Sep 17, 2020 -

Mercedes-Benz of Daytona Beach responded

Thanks for taking the time to leave feedback. If you have any further questions, please give us a call. We're always happy to help!

September 15, 2020

Michael Iafanti has been such a great service advisor...always very helpful. I am in the beauty industry and realize how important customer service is and he is always putting the customer first More

by Trbranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

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