Mercedes-Benz of Daytona Beach - Service Center

Service Department Visited the Service Dept. with our 2017 Metris which had an intermittent fuel controller issue. Loaner van was pre-arranged for while our van was bein Visited the Service Dept. with our 2017 Metris which had an intermittent fuel controller issue. Loaner van was pre-arranged for while our van was being diagnosed and repaired. Everyone and everything went smoothly. No complaints. Received phone calls and texts explaining findings and game plan at the end of each day. Pick up of our van and return of loaner was quick and painless. Our van was returned to us washed and vacuumed out. Very happy with the flow of service. More

Mike Iafanti in the service department has been providing a welcoming atmosphere when checking my vehicle in for requested service (s) for the last 11 years. He provides a courtesy call when any other proble a welcoming atmosphere when checking my vehicle in for requested service (s) for the last 11 years. He provides a courtesy call when any other problems are discovered explaining the nature of the problem and estimated cost. He doesn’t pressure me to get the additional services completed but informs me how long it would be before the problem would become a major issue. When returning for my vehicle he is very helpful making sure my payment process is as smooth as possible. Mike always has a positive demeanor when assisting all his customers including me. More

Service with Mercedes Joe Drews is the BEST!! He always takes such wonderful care of my car! He makes me feel important to Mercedes, he helps me with all kinds of issues wi Joe Drews is the BEST!! He always takes such wonderful care of my car! He makes me feel important to Mercedes, he helps me with all kinds of issues with the car, especially if I forget how to operate things like top removal with the key. He always goes the extra mile with everyone! I got to meet the manager and he is a wonderful, caring person! I would buy my next Mercedes here after just meeting and knowing what a fantastic manager they have! More

Good People Great Sevice We have been customers for over 15 years. Every time when we need we get the same great service. They are friendly, courteous Immaculate place. We lo We have been customers for over 15 years. Every time when we need we get the same great service. They are friendly, courteous Immaculate place. We love it when we go there. More

Excellent Service, Fair Price The Daytona dealership meets all the criteria one should expect of a Mercedes establishment. Michael Iafanti has taken care of my 2008 E350 for the t The Daytona dealership meets all the criteria one should expect of a Mercedes establishment. Michael Iafanti has taken care of my 2008 E350 for the three years I have lived in this area. My car still performs as new with no unpleasant surprises. The service work is done efficiently and it is a pleasure to wait in the comfortable and spotless facility. I also enjoy the beautifully displayed Mercedes in the showroom. After 50 years of Mercedes ownership, I can truly say that Daytona is one of the finest dealerships I have encountered. More

Great Dealership and worth the extra drive! Terrific service department with very fair pricing. The MB dealership in our hometown has insane pricing on service so we drive the extra 30 miles fo Terrific service department with very fair pricing. The MB dealership in our hometown has insane pricing on service so we drive the extra 30 miles for outstanding service on our S550 and a meaningful savings as well. Joe Drewes in the service department is always helpful. And most importantly, he doesn't try and eat our pizza!! :-) We also drove a 2020 MB GLE with Edgar Perez for a possible replacement and he did an excellent job on our test-drive. Just a great dealership !!! More

prompt and thorough, thank you Sorry I don't have time to say anymore....Mr Shallop was good to work with, and appreciate his attention to detail. Sorry I don't have time to say anymore....Mr Shallop was good to work with, and appreciate his attention to detail. More

Great staff. Very helpful I am pleased with the service I received. Helpful and friendly staff. Very accommodating. Knew exactly what issue was and helped me get it fixed qui I am pleased with the service I received. Helpful and friendly staff. Very accommodating. Knew exactly what issue was and helped me get it fixed quickly. Thanks. More

Maintenance on vehicle Vehicle maintenance was performed, loaner was provided and service was satisfactory completed. Michael Iafanti provided great service. I was pleased Vehicle maintenance was performed, loaner was provided and service was satisfactory completed. Michael Iafanti provided great service. I was pleased my vehicle was fit in even though it was an unscheduled visit. More

Real Service, not hype I always bring my Mercedes to Daytona Mercedes Service Department because everyone is not only nice, but their entire staff is knowledgeable and do no I always bring my Mercedes to Daytona Mercedes Service Department because everyone is not only nice, but their entire staff is knowledgeable and do not attempt to sell you something you don't need. I trust Daytona Mercedes, Joe Drewes and the entire service department to keep my car in great working order. More