Mercedes-Benz of Daytona Beach - Service Center

Excellent service and customer care . Friendly welcoming group of people with a pleasant, relaxing area to wait while having car serviced for routine maintenance and cleaning. . Friendly welcoming group of people with a pleasant, relaxing area to wait while having car serviced for routine maintenance and cleaning. More

Very good service. I would like to say “Thank you, Michael Lafanti!, You are professional!” I’ve got the really good service at the your dillership with the high quality I would like to say “Thank you, Michael Lafanti!, You are professional!” I’ve got the really good service at the your dillership with the high quality. More

1st Service Visit I live in St. Augustine and decided to drive south rather than north for first time service visit to Mercedes-Benz of Daytona Beach. Currently, due t I live in St. Augustine and decided to drive south rather than north for first time service visit to Mercedes-Benz of Daytona Beach. Currently, due to the proximity to I 95 but most importantly their ratings. It’s one thing to satisfy the customer but it’s another to exceed their expectations. Mike Lafanti, service advisor was professional and timely in having me in and out with a loaner vehicle in addition to providing information regarding future visits to make the process even more efficient. I am a detailed guy when it comes to my Mercedes Benz and it was returned to me cleaner than when I left it. One visit was enough for MBoDB to earn my trust and return for service if needed in the future. Thank you, Mike. Al P. St. Augustine More

Efficient Service Our problem was repaired in a matter of hours to our satisfaction. We were most impressed with the quality and speed of the service department. Our problem was repaired in a matter of hours to our satisfaction. We were most impressed with the quality and speed of the service department. More

Best Ever I would definitely rate this dealership's Service Dept. as the very best that I have ever dealt with. I don't think that I'll ever take my vehicle to I would definitely rate this dealership's Service Dept. as the very best that I have ever dealt with. I don't think that I'll ever take my vehicle to be serviced anywhere else because I know for a fact that no other place could ever measure up to the type of service that I have experienced every single time I've come into this one. More

Great Service from Michael! I highly recommend Michael in service! I'm originally from the area but currently live in Atlanta, GA. When I travel back to the area to visit friends I highly recommend Michael in service! I'm originally from the area but currently live in Atlanta, GA. When I travel back to the area to visit friends and family I often service my vehicle at this location due to the fact that Michael always provides exceptional service. He is very thorough and detailed oriented. I trust him with the life of my c-class! I will definitely continue to service my vehicle at this location in the future. More

Great Service Department They make servicing an easy process. Treated great and they never try to overcharge or add work that is not needed. Joe Drewes has done an outstanding They make servicing an easy process. Treated great and they never try to overcharge or add work that is not needed. Joe Drewes has done an outstanding job on every visit. Great to have a local dealership which you can trust. I take both my vehicles there. More

very good Overall it was a very good experience, I expect I will do it again,when necessary, and will highly recommend your dealership in the future. Overall it was a very good experience, I expect I will do it again,when necessary, and will highly recommend your dealership in the future. More

Mercedes Sprinter needed a new battery Thanksgiving week we were on our way to North Carolina to spend the holiday with relatives. We stopped our motorhome for breakfast and when we came o Thanksgiving week we were on our way to North Carolina to spend the holiday with relatives. We stopped our motorhome for breakfast and when we came out it would not start. The battery would not turn over the engine. Fortunately we were able to start the engine using the house batteries. As we were driving north I asked my wife to find the nearest Mercedes dealer. She said there is one about a half an hour north in Daytona. We called to see if they serviced Sprinters and were told they did and they had a battery for our model. We pulled in and were directed to Metry Shallop our service advisor. He was terrific! He got a Tech to look at our Motorhome. He tested our battery and determined that it needed to be replaced. In a very short time from our arrival without an appointment we were back on the road. The dealership is fantastic and I would recommend them to anyone. More

Hood sensor malfunction Great service provided to a Jacksonville resident and highly recommended. Just purchased my vehicle and hood sensor constantly went off 30 minutes in Great service provided to a Jacksonville resident and highly recommended. Just purchased my vehicle and hood sensor constantly went off 30 minutes into my ride back to Jacksonville. Mercedes Daytona was able to fix the issue and no further issues. More