
Mercedes-Benz of Denver
Denver, CO
Filter Reviews by Keyword
By Type
Showing 323 reviews
Amazing experience all around! When I walked in I wasn’t thinking I would walk out with a new car and didn’t have intention to but I had the most comfortable experience I’ve ever h When I walked in I wasn’t thinking I would walk out with a new car and didn’t have intention to but I had the most comfortable experience I’ve ever had purchasing a new vehicle. Thank you Braden! More
This is my second purchase from this dealership. I returned because of Jacob Krupp. Several dealerships would be closer for me, but his honesty, trustworthiness, and genuine kindness brought me bac I returned because of Jacob Krupp. Several dealerships would be closer for me, but his honesty, trustworthiness, and genuine kindness brought me back. He is now sales manager, and I found the same characteristics in Jeff, the salesmen I worked with this time. Just a superb experience. Would highly recommend. More
My salesperson, Nicholas Bielh, was responsive to all of my questions, concerns and requests. He was efficient, knowledgable and super pleasant to work with. He went above and beyond even when I committed my questions, concerns and requests. He was efficient, knowledgable and super pleasant to work with. He went above and beyond even when I committed to buying the car, helping me (a senior ciitzen) get familiar with today's new technology and he didn't stop once I got the car home. I was impressed! Also, the dealership has a reputation for offering good deals and I was happy with the deal I got. I was treated with respect regardless of how much or little I was spending on a car. I never felt pressured or hassled, just respected and appreciated. More
James Goza was stupendous! . Very helpful, courteous and professional. He left nothing to chance and we completed the transaction in less than a week. We appreciated his thoroug . Very helpful, courteous and professional. He left nothing to chance and we completed the transaction in less than a week. We appreciated his thoroughness and outstanding customer service! More
really enjoyed working with Mark McGinnis very professional, knowledgeable, and answer the question direct and we moved on. Mark also took time to set up the phone to the car and wash my dirty tru professional, knowledgeable, and answer the question direct and we moved on. Mark also took time to set up the phone to the car and wash my dirty truck while working deal for Sheracel car. More
I have been driving Mercedes all my adult life, but I have never been subjected to such humiliation and disgrace as I faced with Mercedes Benz of Denver. We were the first to see a used car, virtually af have never been subjected to such humiliation and disgrace as I faced with Mercedes Benz of Denver. We were the first to see a used car, virtually after it's first cleaning, before it even went to the shop floor. Accepted the price and had papers drawn up. But the sales people somehow contrived to not collect the cash we were offering, claiming that it was late and we should return the following day. The following day, my wife was sent to the bank with the numbers and payment instructions by Mercedes Benz. At the point of cutting a cashier's check, they called and said they would prefer a wire transfer. As this was being done, they called her again and said she shouldn't pay, as someone else was being shown the car! I tried for the next hour or so to speak to Jennifer, and after avoiding me for that long, she eventually came on and did not make any sense at all. The only sensible reason was that, the car was really good for the price and mileage, and she wanted to sell it to a friend or someone she knew, and so she contrived to take it away from me, even as I was at the point of paying, and offer it to someone who was 'priority' in f her words. You should all be ashamed of yourselves! More
Purchased a GLC 350e CPO, great experience, but was disappointed that the car charger looked very old, much older than the 2019 model I purchased. Mercedes was unwilling to replace it, since it was fun disappointed that the car charger looked very old, much older than the 2019 model I purchased. Mercedes was unwilling to replace it, since it was functional. Looked like it belonged to an older car. More