Mercedes-Benz of Denver

Very helpful and professional sales people, and service desk. We came up to this dealer to test drive a vehicle. Unfortunately, the vehicle was very dirty and unbecoming of a Mercedes. Additionally, the desk. We came up to this dealer to test drive a vehicle. Unfortunately, the vehicle was very dirty and unbecoming of a Mercedes. Additionally, the vehicle had many more miles than was advertised. So we did not buy that vehicle. However, we found another similar vehicle at another dealership out of state and within the dealers network so we bought it. The vehicle we received is in great condition and better than expected. So all in all that was about average. Had the vehicle we originally looked at then in the condition that was advertised we would be given five stars. However, the vehicle was in poor condition. The one we purchased is great. More

Matt, the man who was assisting us was by far the best sales person we’ve talked to. Was very helpful, and really wanted us to get a deal done. Got us the numbers we wanted. Very satisfied with his servic sales person we’ve talked to. Was very helpful, and really wanted us to get a deal done. Got us the numbers we wanted. Very satisfied with his service More

I bought this vehicle and they said they inspected it. They said the vehicle was in good condition and good working order. That wasn't true. I had to do fifteen hundred dollars of repairs immediately afte They said the vehicle was in good condition and good working order. That wasn't true. I had to do fifteen hundred dollars of repairs immediately after I purchased the car. There were issues with the car such as a stuck caliper on the front left and an extremely low brake pad on the front left that they left unfixed. They did evaluate the vehicle and they noticed the issues but they covered it up. The sales person was pressuring me to not drive the vehicle too much and i did not get a chance to drive it on the frewway at speed. He didnt want me to go look at other vehicles and did not allow me a chance to look at other vehicles. The associate pressured me to buy this and not test.Drive other vehicles and then when the day came for me to purchase the car , he said don't rush in because he had other things to do and I had to purchase the vehicle without the associate. They knowingly put two new tires on the front of an all wheel drivedrive vehicle , so it had mismatch tires. Further, the tires were extremely different depths, so it would have caused damage to the all-wheel drive system. These are things that they knew were wrong with the car and that they purposely deceived me on. I had to take the car to a shop the next day after I purchased it. This is fraud because they had a mechanic look at it. They claim to be high level mechanics so they had to have seen it when they inspected the vehicle This was absolutely the worst customer service I have ever received. They were not happy with me and if anything hostile when I bought the vehicle because they were angry that I came when the associate wasn't there even though he had told me he would be there the day prior. He went and did some personal things instead of doing the deal and they just treated me really badly because of that even though I was spending twenty thousand dollars. These people are frauds and they cheated me knowingly. Their mechanic knowingly put out a vehicle that had a stuck brake caliper in the front and a low pad which could cause an accident. They knew these tires were going to cause systemic damage if I didn't replace them immediately. I HAD to replace them. Don't ever shop at this place. They fraudulently misrepresent the quality of their vehicles and if anything is wrong with them. There is no way you can justify the purchase of a vehicle if they cannot be trusted to be truthful about them. These are huge purchases. You should go to a reputable dealer who will be honest. These people would lie, cheat and steal to make a dollar without hesitation. They were hostile to me when I arrived to sign. More

Went to find a used car for my son and had a great experience. Niko was so helpful and thorough. experience. Niko was so helpful and thorough. More

Niko was great at his job of matching a vehicle for us and followed up afhter the sale. Destiny was our service representative and should be a role model for other dealer service reps. She is the best and followed up afhter the sale. Destiny was our service representative and should be a role model for other dealer service reps. She is the best that I have ever encountered!!!!! More

I was greeted quickly and professionally. Drew R. went over the car with me in great detail. I never felt rushed. Very accommodating on payment method and with helping me get the car home. Drew R. went over the car with me in great detail. I never felt rushed. Very accommodating on payment method and with helping me get the car home. More

We enjoyed buying new cars from Marvin at Denver Mercedes. Marvin impressed us with his ability to teach us how to use all the new technology on the cars. He made it fun and easy. We had very old M Mercedes. Marvin impressed us with his ability to teach us how to use all the new technology on the cars. He made it fun and easy. We had very old Mercedes prior to buying two new ones. It was a good experience. Overall Marvin gave us the VIP experience at Mercedes. We bought two cars from Marvin within a few weeks. No stress buying from a really nice fellow. More

Mercedes Benz Denver bent over backwards to earn my business. My sales guy was John Weisbart. He was awesome and really made the transaction seamless. They even delivered the vehicle to my home in Long business. My sales guy was John Weisbart. He was awesome and really made the transaction seamless. They even delivered the vehicle to my home in Longmont. The whole transaction took like 30 mins. Can’t say enough good things about John Weisbart. He is a true professional. More

Customer service, excellent car detailing. Well done all staff very nice processing was quick and easy Well done all staff very nice processing was quick and easy More

Nico was great to work with very knowledgeable, efficient, and excellent communication during buying process. efficient, and excellent communication during buying process. More