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Mercedes-Benz of Denver

Denver, CO

4.5
264 Reviews
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940 S Colorado Blvd

Denver, CO

80246

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Showing 264 reviews

September 25, 2023

Mercedes Bent – Dealership employees CAN NOT BE TRUSTED! 1. Date of transaction August 23rd. Date of refund check Sapt 22nd. 2023. 2. I Paid a $3000 deposit for a Used BMW $ 2000 cash funds that took me 2 More

by flooringbydesigns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeffery Bradshaw
Sep 29, 2023 -

Mercedes-Benz of Denver responded

As we explained during our in-person meeting, there is no documentation of any claim you have made regarding an employee stealing $1,000 from you. All documentation and conversations indicate you gave us $2,000. We absolutely disagree with your memory of this transaction that took place over a month ago and adamantly deny your accusation.

Sep 29, 2023 -

flooringbydesigns responded

Per your contract it states I gave your Finance Closer $2000 cash, For what ever reason he states differently, he forgot to put the $1000 I gave on a credit card on the contract, PLEASE read the contract HE made a mistake and or he just decided to steel the other $1000 cash I gave, there Is no reason I would go through all this if I didn't know that I took $2000 CASH with me to by this car and then I also put $1000 on my credit card, they can disagree all they want, for I have no way of proving I gave him cash it's my word against his and I will do all my due diligence to make sure this doesn't happen to anyone else! I filed a police report, I turned you guys into the Attorneys Generals office, I filed a claim on the BBB and if I do not get my $1000 returned to me I will take this to court all my recourses fail. And as far as memory goes, when it comes to my money that I had been saving for 2 years to get $2000 cash, whom would forget how much they saved! Really and a month ago, this is how long you guys took to return me a check for the wrong amount in hopes that I would forget I gave you $2000.00 ... NOT a false accusation here I would not lie about this, and you guys DID NOT provide NO documentation to prove that I did not give your finance man Jeffery Bradshaw $2000 cash. I didn't even get a receipt for the $1000. credit card receipt I signed after the fact... I GAVE a TOTAL of $3000 and your Finance guy Jeffery Bradshaw is telling a lie...

September 03, 2023

Mercedes Benz of Denver made my car buying experience seamless. Their knowledge and professionalism were surpassed. More

by Kareem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark McGinnis
Sep 08, 2023 -

Mercedes-Benz of Denver responded

Kareem, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

September 01, 2023

great service, attentive, responsive, pleasant, helpful, timely, professional, caring, clean, well lit, knowledgeable, organized, prompt More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mark mcginnis, miles
Sep 08, 2023 -

Mercedes-Benz of Denver responded

Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Denver! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2023

Great service and knowledgeable. Truly an stress-free buying experience. Johnathon, in particular, was very helpful. More

by tfinnelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Swanson
Sep 01, 2023 -

Mercedes-Benz of Denver responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 29, 2023

The so-called white glove service here is no more. Service at this location has slipped and when you express to the service management, it falls on deaf ears. You built a brand-new building, and tha More

by RC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Weber
Sep 01, 2023 -

Mercedes-Benz of Denver responded

We truly appreciate your honest feedback. When you have an opportunity, please reach out to us at (303) 953-4581 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

August 24, 2023

The sales experience was exceptional. Our salesman, James, was very familiar with the GLE model and took time to help with setting up our preferred app's, etc. prior to leaving. What warr More

by jason.n.taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin, Marty, James, Erica, and Emily
Aug 30, 2023 -

Mercedes-Benz of Denver responded

We are disappointed to hear that you did not have a more positive experience with us at Mercedes-Benz of Denver. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (303) 953-4581.

August 24, 2023

I was looking for a good, clean, used, reliable vehicle and found it at Mercedes-Benz of Denver. I purchased a 2012 Honda CR-V EXL with around 82,000 miles. It gets great gas mileage and I couldn’t have be More

by djohnsonfamily4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Sep 03, 2023 -

Mercedes-Benz of Denver responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Denver! Thank you so much again for your feedback! We hope you have a great day!

August 21, 2023

Error wade was really great in helping me find and look for the right car for me. Service was awesome More

by jacobgallardo333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol wade
Aug 25, 2023 -

Mercedes-Benz of Denver responded

Hi Jacob, thank you so much for your positive comments about Mercedes-Benz of Denver! Thank you so much again for your feedback! We hope you have a great day!

August 09, 2023

A great experience from start to finish. Errol and Miles were amazing. Finance department and the dealership were great and met all my requests. More

by manarhaffar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol, Todd Bondy
Aug 11, 2023 -

Mercedes-Benz of Denver responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 23, 2023

Marty and the entire team were amazing! They treated us like family and understood our concerns and wants! We got into the car of our dreams, and we are so grateful for Mercedes of Denver! More

by Cmoden84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Marty Martinez
Jul 31, 2023 -

Mercedes-Benz of Denver responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Denver. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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