Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Des Moines - Service Center
Urbandale, IA
297 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
297 Reviews of Mercedes-Benz of Des Moines - Service Center
Sort by
December 31, 2023
They were able to schedule my service appointment within a week from the day I called. I was very happy to get a Saturday appointment. a week from the day I called. I was very happy to get a Saturday appointment. More
by Pleasant.view.percherons
Employees Worked With
December 31, 2023
Excellent service and communication ! ! Will definitely do business in the future with Mercedes of DesMoines ! Will definitely do business in the future with Mercedes of DesMoines More
by Tim
Employees Worked With
December 30, 2023
Brad at the service center is always professional and timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. More
by Julie
Employees Worked With
December 29, 2023
Brad and the team at MB DSM were great to work with! Service was thorough and complete and they were great with communication! Would and will use them again! Service was thorough and complete and they were great with communication! Would and will use them again! More
by djensen
Employees Worked With
December 25, 2023
Nate was wonderful as always when i am needing service on my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! More
by Yelena
Employees Worked With
December 23, 2023
Friendly, very attentive staff On time and very professional Service was excellent and very knowledgeable professional Service was excellent and very knowledgeable More
by Perk
Employees Worked With
December 23, 2023
Brad did some thorough research on the service history on my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. More
by George
Employees Worked With
December 16, 2023
Great customer service. Loaner car was definite benefit with 2 day repair. Service complete within time estimate. Loaner car was definite benefit with 2 day repair. Service complete within time estimate. More
by Sheryl
Employees Worked With
December 15, 2023
Prompt courteous dervice. Brad our advisor is alwsyd great to work with. In fact he was the one whk alerted us to the recall thar we had fixed. Brad our advisor is alwsyd great to work with. In fact he was the one whk alerted us to the recall thar we had fixed. More
by Scott.Banyas
Employees Worked With
December 14, 2023
The folks at the Des Moines dealership are so friendly and helpful. They know how to make my day. and helpful. They know how to make my day. More
by jkmoore4816
