Mercedes-Benz of Des Moines - Service Center

The folks at the Des Moines dealership are so friendly and helpful. They know how to make my day. and helpful. They know how to make my day. More

They treated me like a king. Even though I did not have one of the most expensive cars. They did a great job going above and beyond fixing my issue at a low cost. I did not reali Even though I did not have one of the most expensive cars. They did a great job going above and beyond fixing my issue at a low cost. I did not realize a car dealership could be so nice. It would be hard to find any people in general as nice as the people in the Mercedes service department. I would highly recommend them for your car needs. More

You'll get great service here and all the service department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they department employees are excellent. What is not so great: - In the last 4 years, there have been very little loaners available and if there is, they always appear to be 3 weeks out or more. - Prices of course are high. If you compare quotes with Beckley or Westside Autopros there are some savings but just be prepared to pay a lot for services here. If it can wait, check the others out for other quotes and likely better prices for about the same level of service. More

The tire replacement went flawlessly thanks to my service advisor, Nathan Karr, and the crew at the shop. advisor, Nathan Karr, and the crew at the shop. More

Nathan did a good job . Straight forward guy . I am very disappointed at Mercedes Benz company as awhole as they didn’t cover 4year /50k mile factory warranty on a crack eng Straight forward guy . I am very disappointed at Mercedes Benz company as awhole as they didn’t cover 4year /50k mile factory warranty on a crack engine cover . I will change Brand on my next purchase.. thank you to Merceds of Desmoines for taking care of me in the meantime . More

I enjoy working with Nathan. He’s great at addressing my Auto’s needs when there’s an issue with my SUB He’s great at addressing my Auto’s needs when there’s an issue with my SUB More

I was recommended to change the battery of my car when i took it for oil change. Changed the battery but started having issue with battery, had to make three visits and in between also purchased mercedes br took it for oil change. Changed the battery but started having issue with battery, had to make three visits and in between also purchased mercedes brand trickle charger, trickle charger also not helped. Finally after 3rd visit battery was replaced under warranty. Had to show picture of the issue. Service is always very good and honest. More

The service manager and mechanic are terrific. I am pleased with the management as well. I am pleased with the management as well. More

Brad is quick & efficient and knows his info. Accommodated to my school/work schedule for picking up my vehicle. Accommodated to my school/work schedule for picking up my vehicle. More

Brad help address and solve the problem all while my family just welcomed a new baby girl to this world. Got the car ready for her to take her home. family just welcomed a new baby girl to this world. Got the car ready for her to take her home. More