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Mercedes-Benz of Draper

Draper , UT

4.9
321 Reviews

11548 Lone Peak Pkwy.

Draper , UT

84042

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Showing 321 reviews

October 11, 2023

Rick was so kind and helpful finding what I was after and helped with every step along the way. I will be back to get the "Rick Treatment" on my future cars! More

by matthew.ga26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kidman, Konner in parts, Morgan Ward, Wade Henrie, David Pipkin
Oct 13, 2023 -

Mercedes-Benz of Draper responded

We're happy to hear that you had a positive experience at our dealership and that our team was able to assist you with your automotive needs. Thank you for choosing us and we hope to see you again soon.

October 09, 2023

Rick has made it so easy for me to get my hands on vans. Nice work team! More

by Beau
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Windmiller
Oct 10, 2023 -

Mercedes-Benz of Draper responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Oct 10, 2023 -

Mercedes-Benz of Draper responded

We are so pleased to hear that you had a fantastic experience at our dealership. Our goal is to provide the best customer service, and it's wonderful to hear that we were able to exceed your expectations. We hope that you will choose our dealership for all of your future automotive needs.

September 24, 2023

Purchased a hard to find Sprinter Van from Rick and Team. Had it shipped to Denver with no hassles. So happy with this vehicle purchase from MB of Draper! More

by michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick and Steven
Sep 26, 2023 -

Mercedes-Benz of Draper responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

September 05, 2023

I bought a 2023 awd sprinter with Rick's excellent help. Rick kept looking for a vehicle for me for a long t6. I truly appreciate his help and knowledge. More

by KC
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt horner
Sep 10, 2023 -

Mercedes-Benz of Draper responded

We are overjoyed to hear about your experience at our dealership. Our goal is to provide top-notch customer service, and it's great to know that we were able to meet your expectations. We look forward to serving you again in the future.

August 04, 2023

We have been looking for a van for a couple years now. I was put in contact with Rick and he was very knowledgeable, responsive and great to work with to quickly get us outfitted with a great vehicle. More

by Darren R.
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Ward
Aug 07, 2023 -

Mercedes-Benz of Draper responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Aug 07, 2023 -

Mercedes-Benz of Draper responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

August 02, 2023

Purchased a new Sprinter AWD from Rick. Great communication throughout the process and fair pricing compared to my local dealers. Was happy to travel out of state. Very clean showroom. Only More

by James Welch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Windmiller, Danny Brown, Morgan Ward, Wade Henrie
Aug 04, 2023 -

Mercedes-Benz of Draper responded

Thank you for taking the time to share your feedback with us. Our goal is to provide a seamless and memorable process, and it's great to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

July 07, 2023

We purchased a Sprinter van from Rick. We had the best online purchasing experience. We decided instead of shipping the van, to fly out and do a cross country trip back to the North Georg More

by C. Arrendale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Windmiller
Jul 15, 2023 -

Mercedes-Benz of Draper responded

Your positive feedback means a lot to us. Our team strives to create an exceptional experience for each and every customer, and it's wonderful to hear that we were able to do that for you. We look forward to serving you again in the future.

July 05, 2023

I purchased a van from Rick Windmiller. Had a great experience. Will recommend i am from Illinois and came to utah to get my van More

by Oleh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick windmiller, Wade Henrie
Jul 08, 2023 -

Mercedes-Benz of Draper responded

Thank you for your glowing review. Our team strives to create a memorable and satisfying experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

June 27, 2023

Bought my GWagon here little over a year ago at this dealership, barely over 3k miles on it now. Check engine light is on and I can’t get in for over 2 weeks. Was told over the phone I could stop down More

by Wh
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service techs
Jul 01, 2023 -

Mercedes-Benz of Draper responded

Hello, Wendy and Darin. We apologize for the poor experience you encountered at our dealership's service department. It's disheartening to hear about the issues you faced during your visits and the lack of attention to your specific requests. We appreciate your feedback, as it helps us identify areas for improvement. Rest assured, we will address these concerns internally to ensure better service and communication moving forward. I would appreciate the opportunity to discuss your situation in more detail. If we have not spoken by the time that you find this response, please reach out to me directly. I look forward to straightening this out! - Wade Henrie, General Manager, 801-222-4410

June 26, 2023

Scott Mabey was amazing! made the whole process of buying a car smoot/ stress free. More

by bcarrish
Recommend Dealer
Yes
Employees Worked With
Scott Mabey, Morgan Ward, Wade Henrie
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