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Mercedes-Benz of Draper
Draper , UT
354 Reviews
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Showing 354 reviews
April 03, 2026
Gareth came right out to us as we started to walk the lot, which is not always my experience at higher end dealerships. He was easy to work with and listened to us and didn't try to over sell. He answer lot, which is not always my experience at higher end dealerships. He was easy to work with and listened to us and didn't try to over sell. He answered our questions quickly even checking the vehicle dimensions in comparison to the vehicle I was trading. The show room is pristine as well as the service area. All interactions were warm, friendly and professional. They are upholding the brand very well. I have also referred a colleague to Gareth. More
by plbewlay
Employees Worked With
Gareth Bozung, David Pipkin
March 30, 2026
Professional and quite easy to work with. No pressure during the process… most of the communication was conducted through text messages and telephone calls. Neither the dealership, or the sal No pressure during the process… most of the communication was conducted through text messages and telephone calls. Neither the dealership, or the salesperson gave me any sort of runaround. When I was ready, an appointment was made for me to arrive. The car of my choice was waiting for me in the parking stall - with my name in it. First class experience. More
by HappyWrytr
Employees Worked With
Danny (Last Name Unknown), David Pipkin
March 30, 2026
Staff are knowledgeable, kind and accommodating. We bought a used vehicle at a reasonable price no need to negociate. Would do business again. We bought a used vehicle at a reasonable price no need to negociate. Would do business again. More
by qdnut
Employees Worked With
David Pipkin
March 27, 2026
Great experience working with Adi on a GLC 300. Very helpful in coordinating a test drive, taking a trade and coordinating my purchase off the GLC. He has also been proactive in keeping in touch wi Very helpful in coordinating a test drive, taking a trade and coordinating my purchase off the GLC. He has also been proactive in keeping in touch with me and asking how the car is running. Great dealership and great sales person More
by brekgrover
Employees Worked With
Adi Hrvat
March 02, 2026
I generally only write positive reviews when I review a product or service. However, I regrettably have to write a very negative review about MB of Draper. I purchased a certified pre-owned 2020 Merced product or service. However, I regrettably have to write a very negative review about MB of Draper. I purchased a certified pre-owned 2020 Mercedes Benz AMG GT-R, paying over $125,000. Mileage on these cars is everything. The car was advertised on Carfax and on the dealership's website as having 28,850 miles. My contract with the dealership listed the mileage at 28,850 miles, and that contract was signed by Danny Adams, the Sales Manager. However, when the car arrived (I had it shipped from Draper UT to Los Angeles), the car had 29,529 miles on it--a difference of 679 miles. While I could understand a small discrepancy due to potential purchasers test driving the car, a difference of 679 miles is completely unacceptable, especially given the type of car involved. If that weren't bad enough, when the car arrived the front diffuser was smashed. (The estimate to replace the diffuser came in at $7,844). The dealership claimed that the shipping company (which the dealership chose) was to blame, while the shipping company claims the damage was preexisting. The shipping company immediately showed me pictures of the damage as soon as they dropped off the car. The shipping company's pictures appear to be taken at the dealership when they picked up the car. The dealership made no disclosure on Carfax, in our email communications and in our telephone conversations about the damage. A "certified pre-owned car" is supposed to be as close to new as possible. Obviously, this car was not. While the dealership initially indicated that they would be taking care of these two issues, they have not. Moreover, the dealership has now ghosted me for the last 3 weeks, despite my emails to them. Unfortunately, I've reached the stage where I'll have to get my attorney involved. I'm a reasonable person and would have liked to have resolved the two issues amicably, but it takes two to tango as they say. When dealing with MB of Draper, I advise you to take what they say about a vehicle with a healthy grain of salt. While it shouldn't be that way for a Mercedes Benz dealership selling a certified pre-owned MB vehicle, my experience with MB of Draper suggests otherwise. More
by east38th
Employees Worked With
Danny Adams
