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Mercedes-Benz of Draper

Draper , UT

Overview
Reviews
4.9
329 Reviews
Call Dealership (801) 222-4400
View Awards

11548 Lone Peak Pkwy.

Draper , UT

84042

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Showing 329 reviews

July 17, 2024

Great service no issues of any kind always respond to my calls and texts highly recommend More

by mightymouse2727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gareth Bozung
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Jul 19, 2024 -

Mercedes-Benz of Draper responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Helpful
July 16, 2024

Friendly, accurate and a pleasure to work with. Gareth was an absolute delight to work with. Best auto purchasing experience I’ve have in my 50 years of buyer cars. Keep up the good work More

by Steve_francom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garett Bozung, David Pipkin
Report | Print
Jul 18, 2024 -

Mercedes-Benz of Draper responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

Jul 18, 2024 -

Mercedes-Benz of Draper responded

We are grateful for your positive feedback. Our team works hard to ensure each customer is satisfied with their experience, and it's great to hear that we were able to meet your expectations. We hope to see you back soon for all your automotive needs.

Helpful
July 13, 2024

Draper Mercedes Benz was extremely easy to work with. The salesman, Scott Mabey and finance manager Steve Zitting answered every question I came up with to my complete satisfaction. Every person in th More

by Denise. Row
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitting, David Pipkin
Report | Print
Jul 17, 2024 -

Mercedes-Benz of Draper responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

Helpful
June 27, 2024

Gareth helped me find the right vehicle for me. He was professional and was willing to take the time to make sure I was happy with my choice of vehicle. Buying this new Mercedes was a good experien More

by Joel.richards
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gareth Bozung
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Draper responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

Helpful
June 09, 2024

Took my C43 in for service. Brakes, oil change, spark plugs. It came out with massive cracks in the windshield. Service manager says not our fault. He says it must have had More

by jldc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Pipkin
Report | Print
Jun 13, 2024 -

Mercedes-Benz of Draper responded

Hello, thank you for reaching out. I regret to hear about the issues you encountered with your service and especially for any windshield damage. Please get in touch with me directly so we can investigate this further and find a way to rectify the situation. Your satisfaction is our priority, and I look forward to resolving this for you. - Hosein Zand, General Manager, (801) 222-4400

Jun 14, 2024 -

jldc responded

Not sure what would be rectified. The service manager was pretty clear. He said there were signs posted in the service area about you not being responsible for glass damage. Apparently it must be common enough for you to post signs for it. I wonder why it is so common?

Helpful
June 02, 2024

Pleasant experience switching from a gas to electric car. Steve in finance and Scott in sales were great to work with, highly recommend them and the dealership. More

by idmabey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Zitting, Steve Davis, Scott Mabey, David Pipkin
Report | Print
Jun 05, 2024 -

Mercedes-Benz of Draper responded

Your kind words are valued. Our team works tirelessly to make sure each customer has a positive and memorable experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you again soon.

Jun 07, 2024 -

Mercedes-Benz of Draper responded

Your kind words are valued. Our team works tirelessly to make sure each customer has a positive and memorable experience, and it's wonderful to hear that we were able to achieve that for you. We hope to see you again soon.

Helpful
May 29, 2024

Rich was very helpful, not pushy at all. The dealership was clean. Everything was very inside. They had a good selection on hand. Everyone is very friendly. More

by scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Ligeza, David Pipkin
Report | Print
Jun 08, 2024 -

Mercedes-Benz of Draper responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

Jun 09, 2024 -

Mercedes-Benz of Draper responded

Your kind words are truly appreciated. Our team works hard to provide a personalized and enjoyable experience for each customer, and it's wonderful to know that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

Helpful
May 22, 2024

Gareth was wonderful! Patient, helpful and fun. He was helpful with all the details and we will definitely be coming back because of Gareth! More

by Karrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel S, David Pipkin
Report | Print
May 29, 2024 -

Mercedes-Benz of Draper responded

We are thrilled to hear about your experience at our dealership. Our goal is to provide the best customer service possible, and it's great to know that we were able to meet your expectations. We look forward to serving you in the future.

Helpful
February 28, 2024

Scott M is a fantastic sales person! He made me feel so comfortable shopping for a car! I love my new GLC 300! I’ll be staying with Mercedes for life! More

by candice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mabey, David Pipkin
Report | Print
Mar 02, 2024 -

Mercedes-Benz of Draper responded

We're so pleased to hear that you had a positive experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Helpful
February 16, 2024

Such a clean and well-run dealership. Everyone was super professional and willing to work with us. More

by Mit Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott and Cory
Report | Print
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