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Mercedes-Benz of Draper

Draper , UT

4.9
324 Reviews

11548 Lone Peak Pkwy.

Draper , UT

84042

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Showing 324 reviews

February 11, 2017

Great Dealership! I've owned my current Benz for about 8 months. I couldn't recommend a better dealership to purchase a car from. I just received service on a very mi More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor and Chris Service Managers
Feb 14, 2017 -

Mercedes-Benz of Draper responded

Dave, thank you so much for taking time out of your day to leave this review! I'm happy to hear that your service was fast and friendly. We sincerely appreciate your recommendation and look forward to working with you again. -Ray Gunn, General Manager

January 26, 2017

Friendly and Qualified Service Great buying experience. Everyone was so friendly and let us evaluate the cars without any undue pressure or hustle. Everyone was very knowledgeable a More

by Zachary Holzapfel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Davis, Kurt Hoerner, Corey Funk, Taylor Bice, Rufus Frost
Jan 27, 2017 -

Mercedes-Benz of Draper responded

Zachary, I'm happy to hear that you felt so comfortable during your visit. We take great pride in providing that kind of environment. I'll be sure to pass this review along to Steve, Kurt, Corey, and Taylor. We appreciate your business and thank you for taking the time to leave us a review. -Ray Gunn, General Manager

November 06, 2016

Amazing Customer Service! We purchased a car that they took in on trade. This was the first car I have ever purchased where I was given a FULL tank of gas. The silliest thing b More

by Bree Winegar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick and Jeremy
Nov 07, 2016 -

Mercedes-Benz of Draper responded

Thank you for your review! I am glad that we could provide you with an outstanding experience. We're very glad we could serve you. Ray Gunn, General Manager.

September 09, 2016

Poor inspection process. No care for customer after sale. Worst experience buying a car from a dealership, poor inspection, no care for customer after sale of a used vehicle. I was inquiring about the vehicle More

by Benjamin Kunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales team.
Sep 13, 2016 -

Mercedes-Benz of Draper responded

Benjamin, I am sorry for any frustrated with your transaction. My staff has sought to address your concerns and I am sorry that you are still not satisfied. We wish you the best. Ray Gunn, General Manager.

August 14, 2016

Impeccable service and friendly . Work was done in a timely manner as arranged. The car was washed and delivered with much care. I look forward to my next visit with the same high ex More

by Walkingcamel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bice
Aug 15, 2016 -

Mercedes-Benz of Draper responded

Thank you for your review! I am glad that we could provide you with friendly, impeccable service! We look forward to serving you again. Ray Gunn, General Manager.

August 05, 2016

Service call Went in to have scheduled service completed on my C300. The accommodations are great, the staff is awesome! They take a moment to explain the service More

by LorenaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bice
Aug 05, 2016 -

Mercedes-Benz of Draper responded

Thank you for your review! I am glad that we could provide you with awesome service. Ray Gunn, General Manager.

May 07, 2016

Warranty, sharp burrs from peeling chrome on steering wheel Trim part on steering wheel cut my thumb. Part replaced in 30 min on first visit. Great service! Maybe dealership could offer bottled water instead More

by Clarkswanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 10, 2016 -

Mercedes-Benz of Draper responded

I am very happy to hear that your part was replaced quickly and for the feedback. We sincerely appreciate you as a customer. Ray Gunn, General Manager.

April 07, 2016

Great Experience Got a great deal on an Audi A8. Sales group was focused on meeting my needs. No pressure sales. Easy financing. Different than other dealers. More

by Tatkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Allred
Apr 08, 2016 -

Mercedes-Benz of Draper responded

Thank you for your review! I am glad that we could provide you with a great deal and experience. Ray Gunn, General Manager.

March 02, 2016

great service I have nothing much to say except this is a great dealer and great service. Easy and friendly people. I've never been to othe dealer where you get a More

by tevan311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christ/Tayler
Mar 03, 2016 -

Mercedes-Benz of Draper responded

Thank you for your review! I am glad that we could provide you with an easy and friendly experience. We appreciate your recommendation. Ray Gunn, General Manager.

February 01, 2016

Nearly Perfect Everything went great. The guy who greeted me the minute I pulled in, was polite and friendly. The service itself was quoted to take an hour and a h More

by rmarquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I wish I had gotten the name of the gentleman who greeted me when I pulled in. His office is between the service bay pull in and the waiting room. Very nice.
Feb 02, 2016 -

Mercedes-Benz of Draper responded

Thank you for your review! I am glad that everything went great. We look forward to working with you again. Ray Gunn, General Manager.

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