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Mercedes-Benz of Draper

Draper , UT

4.6
361 Reviews

11548 Lone Peak Pkwy.

Draper , UT

84042

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Showing 361 reviews

March 23, 2018

Tire Issue and Recall Jonathan was really great. We had a funeral and I had a nail in my tire. He got me in and out quick so we could get on the road. He also noticed we More

by Paradise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Mar 23, 2018 -

Mercedes-Benz of Draper responded

Thank you for leaving us the awesome rating and review. I'm glad that Jonathan was able to repair your tire and get you back on the road as quickly as possible. Additionally, I'm happy that he was able to identify a recall issue and get that done for you as well. He's an excellent member of our team who'll be thrilled that he was able to leave such a great impression on you. We appreciate your business and can't wait to work with you again in the future. - Jim Brown, General Manager

March 21, 2018

Recalls Taylor Bice in Service does an outstanding job. He is always very professional and at the top of his game. He has always provided us with outstanding More

by blowder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bice
Mar 21, 2018 -

Mercedes-Benz of Draper responded

Thank you for taking the time to share this with us about your experience working with Taylor in our service department. They work hard to keep all our customers on the road. It is a pleasure to provide a place to come for top-notch service. Please let us know if there is anything else we can do. Thank you again. —Ray Gunn, General Manager

March 08, 2018

Awesome Service in an Awesome New Facility I was helped by Jonathan Toth, he was great at arranging an appointment and even better when I arrived. He kept me apprised as to the status of the w More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Mar 08, 2018 -

Mercedes-Benz of Draper responded

Thank you, Dave, for taking a minute to share this with us. I am thrilled you were happy working with Jonathan. We hope you will continue to see us in the future. Thank you again! —Ray Gunn, General Manager

February 07, 2018

Airbag replacement, emissions test, multi-point inspection. Prompt, courteous, highly professional service. Was helped the moment I arrived, honored my appointment, and performed the needed services as promise More

by Hal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
At least 4 from different departments (names?).
Feb 08, 2018 -

Mercedes-Benz of Draper responded

Thank you, Hal, for taking the time to share this with us. I am thrilled you are happy with your service experience. We hope that you will come and see us again in the future. Thanks again! —Ray Gunn, General Manager

February 01, 2018

Recent Smart car maintenance visit Very good service experience. Chris Bergstrom was extremely responsive. So glad you moved the Smart car shop from Linden. We were about to get rid o More

by Alysia Watanabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Feb 02, 2018 -

Mercedes-Benz of Draper responded

Thank you, Alysia, for sharing this with us. I am so glad that you had a positive experience with Chris. We are thrilled to be in our new location in Draper! We are excited to be able to provide so many new services to our customers and we look forward to seeing you and your SMART car in our service drive. —Ray Gunn, General Manager

January 19, 2018

Ainslie did a fantastic job in helping me find a car. Ainslie did a fantastic job in helping me find a car and financing as well. Came to the dealership to check out used cars, drove some Mercedes certif More

by danmaity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ainslie Duncan
Jan 19, 2018 -

Mercedes-Benz of Draper responded

Dan, I am glad that we were able to help you test out a variety of vehicles. I am glad that you left with a smile on your face. Let us know if there is anything else we can help you with in the future. —Ray Gunn, General Manager

December 17, 2017

Thank You! I have been going to Mercedes of Lindon for years and enjoy taking my cars in for service. The staff is kind and helpful and get you in and out of th More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Dec 18, 2017 -

Mercedes-Benz of Draper responded

Thank you, Jason, for sharing this with us. I am glad that you have been one of our loyal customers for so many years. We are always happy to help out and hope you will continue to come and see us once we have relocated to Draper after the first of the year. Thank you again! —Ray Gunn, General Manager

November 17, 2017

Excellent Customer Service Great customer service, car was washed and service completed on time as promised. I'm totally excited for the new Mercedes Benz dealership opening in More

by blairsbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 20, 2017 -

Mercedes-Benz of Draper responded

I am glad that we were able to get that done for you quickly and efficiently. We know you will love our new dealership in Draper. Thanks for sharing this with —Ray Gunn, General Manager

November 02, 2017

Love this dealership! I’ve enjoyed working with this dealership over the years. I know my service manager well and he makes everything easy. Waiting area is nice and clea More

by Tracypal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Nov 03, 2017 -

Mercedes-Benz of Draper responded

Thank you for taking the time to share this with us. We enjoy all our customers and do our best to provide quality service in an efficient amount of time. We hope that you will continue to take advantage of these and other great amenities that we will have available at our new location. Thank you again for sharing with us! —Ray Gunn, General Manager

October 22, 2017

great service Taylor worked me into a full service schedule, which was most appreciated. Car was clean and ready at pick up. Could not ask for better service. More

by farmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 24, 2017 -

Mercedes-Benz of Draper responded

Thank you for bringing your car to us! I am glad that we were able to get everything cleaned up for you. We hope you will come and see us again in the future! —Ray Gunn, General Manager

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