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Mercedes-Benz of Draper

Draper , UT

4.6
356 Reviews

11548 Lone Peak Pkwy.

Draper , UT

84042

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Showing 356 reviews

January 19, 2018

Ainslie did a fantastic job in helping me find a car. Ainslie did a fantastic job in helping me find a car and financing as well. Came to the dealership to check out used cars, drove some Mercedes certif More

by danmaity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ainslie Duncan
Jan 19, 2018 -

Mercedes-Benz of Draper responded

Dan, I am glad that we were able to help you test out a variety of vehicles. I am glad that you left with a smile on your face. Let us know if there is anything else we can help you with in the future. —Ray Gunn, General Manager

December 17, 2017

Thank You! I have been going to Mercedes of Lindon for years and enjoy taking my cars in for service. The staff is kind and helpful and get you in and out of th More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Dec 18, 2017 -

Mercedes-Benz of Draper responded

Thank you, Jason, for sharing this with us. I am glad that you have been one of our loyal customers for so many years. We are always happy to help out and hope you will continue to come and see us once we have relocated to Draper after the first of the year. Thank you again! —Ray Gunn, General Manager

November 17, 2017

Excellent Customer Service Great customer service, car was washed and service completed on time as promised. I'm totally excited for the new Mercedes Benz dealership opening in More

by blairsbenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 20, 2017 -

Mercedes-Benz of Draper responded

I am glad that we were able to get that done for you quickly and efficiently. We know you will love our new dealership in Draper. Thanks for sharing this with —Ray Gunn, General Manager

November 02, 2017

Love this dealership! I’ve enjoyed working with this dealership over the years. I know my service manager well and he makes everything easy. Waiting area is nice and clea More

by Tracypal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Nov 03, 2017 -

Mercedes-Benz of Draper responded

Thank you for taking the time to share this with us. We enjoy all our customers and do our best to provide quality service in an efficient amount of time. We hope that you will continue to take advantage of these and other great amenities that we will have available at our new location. Thank you again for sharing with us! —Ray Gunn, General Manager

October 22, 2017

great service Taylor worked me into a full service schedule, which was most appreciated. Car was clean and ready at pick up. Could not ask for better service. More

by farmer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 24, 2017 -

Mercedes-Benz of Draper responded

Thank you for bringing your car to us! I am glad that we were able to get everything cleaned up for you. We hope you will come and see us again in the future! —Ray Gunn, General Manager

October 13, 2017

Great Service I love taking my car to this dealership. They treat me and my car the way it should be. Great service and great people. They're timely and do qualit More

by dmcspadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Oct 13, 2017 -

Mercedes-Benz of Draper responded

Thank you for taking the time to leave us this positive review. I am so glad that you are treated with care and respect while you are with us. I hope that we will be able to continue to work together in the future. Thanks again! —Ray Gunn, General Manager

September 07, 2017

Service Department impromptu scheduling The service manager went out of his way to get the service I needed upon arrival. The manual said to take the vehicle for service immediately (check More

by JOHN W DOWNING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name?
Sep 07, 2017 -

Mercedes-Benz of Draper responded

Thank you, John, for taking the time to tell us about your experience with us. I am glad that you enjoyed chatting with our service manager and that he was able to get you the service you needed, quickly. —Ray Gunn, General Manager

September 06, 2017

An Amazing service center Very professional and honest service center...i have take my 450 GL to other dealerships and so glad I took the time to shop around. I saved my self a More

by Sherry Willden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bice
Sep 07, 2017 -

Mercedes-Benz of Draper responded

Thank you, Sherry, for taking the time to tell us about your experience with us. I am glad that you enjoyed chatting with our service manager, Taylor, and that he was able to deliver you good news. We are also very excited about our relocation. It will be great to have a larger upgraded facility that will give our customers some added features to their overall service experience. Thanks again for your kind review, Sherry. —Ray Gunn, General Manager

September 01, 2017

Great service! I brought my car in for the regular service and they also took care of the extra little things that needed attention. They answered all my questions More

by returner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bergstrom
Sep 05, 2017 -

Mercedes-Benz of Draper responded

Thank you for coming in as seeing us. I am glad that you were able to take advantage of our valet service. We are happy to pick you up for your service appointments and hope that you will continue to come see us once we have relocated with this service available to you. Thank you for your patronage. —Ray Gunn, General Manager

July 30, 2017

Terrible salesman I just had the worst experience ever at that dealership. Jim is a xxxxxxxxx and how he ever sells a car to anyone is beyond me. Treated us like xxxx. More

by Illmatic86
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jim (horrible person)
Jul 31, 2017 -

Mercedes-Benz of Draper responded

I am so sorry to hear that you had such an unfortunate experience with my sales team. It is never our intention to have our customers feel like they are being degraded in any way. I would like to discuss your experience at length, would like to invite you to reach out to me directly at (801)222-4400. I look forward to discussing this with you. —Ray Gunn, General Manager

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