Mercedes-Benz of Dublin

The Sales Consultant (Ken) went beyond our (wife and I) expectations on this sale because of the amount of time and detail about the vehicle. We were not pushed out the door with keys in hand and thank yo expectations on this sale because of the amount of time and detail about the vehicle. We were not pushed out the door with keys in hand and thank you very much - this was the best buying experiance we have had at any dealership in the past. Ken has also continued to follow-up on our needs(Command features set-ups) since the purchase and to come in any time to complete these items. I rated N/A on Quality of Work because none has been performed. More

Ken is one of the most friendly sales employees and really makes you feel comfortable while you are there. He listens to your needs and will get you the best deal possible. His knowledge of cars and really makes you feel comfortable while you are there. He listens to your needs and will get you the best deal possible. His knowledge of cars and years of service in this industry is someone I would always refer my friends to and is the first person I call when I need a car. More

Michael Gale & the workers of Crown Eurocars were outstanding. Their customer service was exceptional. Most dealerships don't treat a 23 year old as a serious buyer. However, from the moment I first outstanding. Their customer service was exceptional. Most dealerships don't treat a 23 year old as a serious buyer. However, from the moment I first called, I was treated with the upmost respect and as if I'm buying a car THAT day. (Note: Which I ended up doing because they were able to work out a great deal with my trade-in and budget.) I will buy more cars from Crown Eurocars and Michael Gale in the future I am certain. I HIGHLY recommend this dealership. The car I purchased needed to have a rim buff out a scuff and fix a light, and they have been nothing but supportive and doing so (free of charge since I purchased the car with these problems -- It was written on the deal we established). More

Crown EuroCars and Ken Stuart have always been my first choice to purchase a new or used vehicle. Their professionalism and attention to detail is the main attraction for me. They are always will to nego choice to purchase a new or used vehicle. Their professionalism and attention to detail is the main attraction for me. They are always will to negotiate and are very interested in ensuring I am happy with the vehicle. More

I visited Crown Automotive after being referred to Richard Norman. I had purchased several cars in the past and was not at all happy with the process or the service I received after the sale. Working Richard Norman. I had purchased several cars in the past and was not at all happy with the process or the service I received after the sale. Working with Richard was different from the very beginning of the process. He greeted me with a warm and friendly smile and made me feel like he was really interested in my needs and not just "getting the sale". He worked with me to find a vehicle that had all the many options I was looking for while still staying in my budget. Since my purchase, he has always been available to answer any questions I have had about my new car and has never been impatient with my questions. I have since recommended him to many of my friends and family members and he has consistenly showed the same great service. Richard is an excellent salesperson and all my future vehicles will be purchased from him. More

Ron Shook, Service Mgr, is a tru pro! He is very professional, attentive to detail and is great about follow-up. He is the only reason I go to Crown now, since all my salespeople have moved on. professional, attentive to detail and is great about follow-up. He is the only reason I go to Crown now, since all my salespeople have moved on. Ron has always taken very good care of me, and understands my needs and wants. Sincerely, Joe Morgan More

I had had it up to here with my GM vehicle. Honestly, my spouse works for GM, they offered me his employee discount ~$3500 plus an additional $2000 and existing rebates to just buy new with them once more.. spouse works for GM, they offered me his employee discount ~$3500 plus an additional $2000 and existing rebates to just buy new with them once more... I was about to sign, and my father told me to look up Mr. Richard Norman at Crown Eurocars. It was the best move I've made since I've been purchasing cars. I am a new physician and I really wanted to step up my game a bit, but wanted to be reasonable with my existing student loan debts. Richard was fair, patient, direct and really helped me choose a vehicle that was PERFECT for me. He had me get in and out vehicles that I had preselected based on style and price. He had me PEGGED - Black with Black leather interior, sunroof, low miles and full bumper to bumper warranty for my own peace of mind (still traumatized by my old pontiac!). I am still smiling and have gotten multiple compliments on my purchase. Richard been reachable by phone for my weekly questions, and is never annoyed that I just dont have the time to sit and read the manual (laugh). They are good people over there and treat me with patience and respect. Craig worked hard with me and did lots of paper shuffling to get all the proper documents in place. I know that I will be back to upgrade as my salary acts in kind. I will seek out Richard and Craig! Thanks Crown. I will spread the word. More

I chose to work with Crown Mercedes-Benz based on their longstanding reputation as the best in Central Ohio. From the moment I walked into the dealership, I was treated with the highest level of respect an longstanding reputation as the best in Central Ohio. From the moment I walked into the dealership, I was treated with the highest level of respect and dignity. Purchasing my new vehicle was far from the typical car purchase. Never once did I feel pressured and I was offered an honest deal from the beginning. Tom Sands was, by far, the most pleasant sales person I have had the pleasure of working with. From my initial greeting to the excellent follow up and customer service, Crown mercedes-Benz has gained a customer for life! More

What a pleasure it is to deal with Crown Mercedes of Dublin! My sales representaive, Michael Gale walked me through each and every step of turning in my leased car, searching for and finding just the ri Dublin! My sales representaive, Michael Gale walked me through each and every step of turning in my leased car, searching for and finding just the right replacement for just the right price, and causing prompt delivery. Phone inquiries were answered promptly and courteously. Mike even phoned to inform me of the transport ship carrying the car, and updated me of its entry into port and approximate time to reach the dealership. Immediately on its arrival he arranged an appointment with me to inspect the car, and complete the transfer. He explained (and where new) demonstrated each option to give me hands on experience before driving and even paired my Blackberry with the Mercedes Bluetooth program. The finance manager, Craig, sailed me through the documents. Vice President and General Sales Manager, John Karasarides was welcoming and helpful. Todd Johnson And Seth Kinnard of Service graciously and quickly arranged for the car to be detailed, while Mike arranged a loaner car. I have dealt with this dealership for approximately ten years. I truly like their products and their people and the warmth and care they give to their customers. More

Mike was extremely professional and knowledgeable about his products and the industry. His follow up and professionalism is what led to my purchase. He learned all the aspects of what I wanted in a vehic his products and the industry. His follow up and professionalism is what led to my purchase. He learned all the aspects of what I wanted in a vehicle and was very detailed in reviewing only vehicles of interest. More