Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of El Cajon

El Cajon, CA

Overview
Reviews
4.9
208 Reviews
Call Dealership (888) 459-4120

1111 Wagner Drive

El Cajon, CA

92020

Directions

By Type

Showing 208 reviews

June 02, 2025

I have been taking my car for service for a few years and each time my experience with Mercedes at El Cajon location has been wonderful. The service advisor Joshua Childers is very knowledgeable, honest, co More

by Soheila Fakhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Childers and Carlos
Report | Print
May 13, 2025

Always top notch service at Mercedes of El Cajon. Anthony arroyo provided great customer service. Definitely recommend! More

by Graycisneros16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony arroyo
Report | Print
May 14, 2025 -

Mercedes-Benz of El Cajon responded

We're thrilled to hear about your positive experience with Anthony and our team. Your recommendation means a lot to us, and we're here to ensure you always receive top-notch service. Looking forward to seeing you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

May 07, 2025

My service advisor is Cesar Flores. This guy is awesome and will take good care of you and very trustworthy. His communication is very thorough and I never have any concerns when I le More

by johnamat619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Report | Print
May 08, 2025 -

Mercedes-Benz of El Cajon responded

Thanks, John! We're thrilled to hear that Cesar provided you with such excellent service. Trust and communication are key, and it’s great to know you felt confident leaving your car with him. We appreciate your feedback and look forward to serving you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

May 07, 2025

I have been a customer of Mercedes Benz of El Cajon about nine years. They provide excellent and reasonably priced service, and my Service Advisor- Cesar Flores is always responsive to my needs. Last year, I More

by csolomonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Report | Print
May 08, 2025 -

Mercedes-Benz of El Cajon responded

Thank you for your stellar rating! We're happy to hear that you always enjoy your visits with us. We look forward to many more years together! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

April 17, 2025

Cesar Flores did a great job. He is a great asset to the dealership. Thank you so much Cesar. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Report | Print
Apr 18, 2025 -

Mercedes-Benz of El Cajon responded

Thanks for the fantastic feedback, Tom! We're thrilled to hear that Cesar made such a positive impact. Our team works hard to provide excellent service, and it’s great to know they’re making a difference. We appreciate your support! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

March 30, 2025

Excellent service as always at EC Mercedes. Many thanks to our service advisor, Anthony, he’s really good at what he does. Thanks EC MB for all the help and for being good at what you always do More

by sher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Mar 31, 2025 -

Mercedes-Benz of El Cajon responded

Thank you for your stellar rating! We're so happy to hear Anthony and our team always ensure you leave with a smile on your face. Visit us again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

March 27, 2025

Scheduling service on-line is efficient, and service at EC Mercedes was customer-focused. Cesar Flores provided excellent service. More

by Michael1697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
Report | Print
Mar 31, 2025 -

Mercedes-Benz of El Cajon responded

Thanks for the great feedback, Michael! We're thrilled to hear you had a smooth experience with our online scheduling and that Cesar took good care of you. Your satisfaction is our priority, and we look forward to serving you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

March 17, 2025

Excellent service. They were fast, efficient, hassle free. I would highly recommend this dealer for service. More

by MZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Mar 18, 2025 -

Mercedes-Benz of El Cajon responded

Thank you, MZ! We're thrilled to hear you had such a positive experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

March 14, 2025

I had a great experience purchasing my car from Natalie at EC Mercedes. She was very knowledgeable and considerate of my time. I would definitely recommend seeing her for your next purchase. More

by clincali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Mar 17, 2025 -

Mercedes-Benz of El Cajon responded

We're thrilled to hear you had such a positive experience with Natalie. Her dedication to providing excellent service is what we strive for. We appreciate your recommendation and wish you many happy miles in your new car! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

January 18, 2025

The B service on my car was like a breeze. Everything was perfect and people are very friendly and kind. The best Mercedes dealer in the area. More

by Sdsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Jan 20, 2025 -

Mercedes-Benz of El Cajon responded

We're thrilled to hear you had such a positive experience with our service team. Providing top-notch care for our customers is our priority, and your kind words motivate us to keep delivering the best. We look forward to seeing you again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com

1
2
...
21