Mercedes-Benz of El Cajon

Exceptional customer service - this MBZ dealership in southern Cal never disappoints - from service to any needs that arise - worth driving the extra miles - big thanks to Anthony and his team. southern Cal never disappoints - from service to any needs that arise - worth driving the extra miles - big thanks to Anthony and his team. More

I had an alignment performed and everything went great, and I got my vehicle back quickly. and I got my vehicle back quickly. More

Was greated right away and everyone was friendly and respectful courteous and professional my car was completed in 2 days as promised. respectful courteous and professional my car was completed in 2 days as promised. More

Always excellent service and attention at the dealership. I was in an out in less than two hours. I was in an out in less than two hours. More

Franco and service staff were very helpful and efficient. I appreciate the good work and will continue going back for service. I appreciate the good work and will continue going back for service. More

Great experience, I have used them in the past and my service advisor Bryan Pineda went above and beyond. All aspects of this service appointment went well, if you buy a Mercedes don’t expect maintenance service advisor Bryan Pineda went above and beyond. All aspects of this service appointment went well, if you buy a Mercedes don’t expect maintenance and upkeep to be cheap because of the quality of the vehicle. We all wish things would be less expensive but if you buy a high end vehicle expect quality but also the expense of upkeep. More

I had a horrible experience at the dealership, left me feeling frustrated, misled and disrespected. The sales manager, Lisa, sold a car that was promised to me to another customer, for a higher profit. Th feeling frustrated, misled and disrespected. The sales manager, Lisa, sold a car that was promised to me to another customer, for a higher profit. This action not only cost me my dream car but also demonstrated a lack of transparency and professionalism in their dealings. The process was frustrating and lacked clear communication, leaving me disillusioned with their business practices. More

Yousif is the best service advisor I’ve had out of all dealerships I’ve ever gone to, helps and schedules me with any issues I encounter with ease. dealerships I’ve ever gone to, helps and schedules me with any issues I encounter with ease. More

Excellent customer service and workmanship! Thank you! We’ll be back for our service needs! Thank you! We’ll be back for our service needs! More

Zaid was a joy to work with. He got everything done to make me happy with the whole experience. Very efficient and professional! Also, Brandon in service went above and beyond He got everything done to make me happy with the whole experience. Very efficient and professional! Also, Brandon in service went above and beyond to get my car serviced and prepped for my buy-out. I'm very happy with everyone i worked with at MBZ of El Cajon, it will be my dealer of choice from now on. And I hope to use Zaid and Brandon again in the future. Joe Benedict More