Mercedes-Benz of El Cajon

Friendly staff. Work done on time. Good communication. Well designed showroom floor. Good customer waiting area Work done on time. Good communication. Well designed showroom floor. Good customer waiting area More

Cesar F. was extremely professional, helpful and made the experience very pleasant. I would highly recommend this dealership without hesitation. The work perf was extremely professional, helpful and made the experience very pleasant. I would highly recommend this dealership without hesitation. The work performed was done as promised and i was kept informed of the progress thorough out the service. Their concise and clear communication allowed me to plan my day accordingly. I be am definitely coming back for future appointments due to the outstanding customer service. More

Gerardo is truly an exceptional professional and customer oriented employee! His superb efforts led to the time-sensitive completion of Service A for my Mercedes Benz! Truly personable and an effective lead oriented employee! His superb efforts led to the time-sensitive completion of Service A for my Mercedes Benz! Truly personable and an effective leader and representative that deserves an opportunity for review and selection for a management position in your organization! I had never brought either of my Mercedes to the El Cajon branch, however now that I’ve had the pleasure of meeting your service technician, Gerardo, I may return for additional maintenance of both of my Mercedes in the future, he is a superstar, keep him on the fast track for a management position!! More

Alfredo did an amazing job helping us choose the right car for my daughter! We are very pleased car for my daughter! We are very pleased More

Five stars for KC, who was very responsive from the beginning to the end, very friendly, and showed great respect towards the customer's time. I bought a new GLE from KC, the whole process went very sm beginning to the end, very friendly, and showed great respect towards the customer's time. I bought a new GLE from KC, the whole process went very smoothly. I requested additional copies of documents after the sale, KC addressed all my concerns and provided what I needed on the same day. It was a great buying experience thanks to KC! More

Yousif was very professional and took great care of me. My car was ready early and washed. Great service! My car was ready early and washed. Great service! More

Brian did a great job assisting me. SAN diego Mercedes’ appointment wasn’t until October and I had the A1 since end of May. I had an appointment with SAN Diego on July 11 but they tol SAN diego Mercedes’ appointment wasn’t until October and I had the A1 since end of May. I had an appointment with SAN Diego on July 11 but they told me that they are to cancel and could not get me in until October 3 because of lack of technicians. I was very happy to get in at the ElCajon and plan to got there from now on! More

This was my first visit to this particular dealer; went for the 20K miles service. I had no problems. The car was ready in less than 2 hrs. Car runs perfectly; like new. Great jod !!! for the 20K miles service. I had no problems. The car was ready in less than 2 hrs. Car runs perfectly; like new. Great jod !!! More

"I tried to call Mercedes-Benz of El Cajon a few times for service on my ML, however, everytime I have to wait for a very long time, and I get tire of waiting. Thinking of going somewhere else." for service on my ML, however, everytime I have to wait for a very long time, and I get tire of waiting. Thinking of going somewhere else." More

Brand new 250 GLB SUV we still have yet to get it back, it had a problem on the freeway it had a problem on the freeway More