Mercedes-Benz of El Cajon

Gerardo was on top of it throughout the entire process. Hands down the best experience I've ever had with a dealership in my life. I would recommend Mercedes of El Cajon to anyone having trouble with their Hands down the best experience I've ever had with a dealership in my life. I would recommend Mercedes of El Cajon to anyone having trouble with their mercedes. VIP treatment for sure from start to finish. More

Zaid helped me out through the whole process and I got a sweet ride with little stress, as car buying can be. Zaid even came in on his day off to get me all set up and show me the features and how to set up sweet ride with little stress, as car buying can be. Zaid even came in on his day off to get me all set up and show me the features and how to set up all the cool stuff inside. Mercedes-Benz of El Cajon rocks and would def. recommend them for your next purchase!!! More

It is understandable that COVID has altered the customers experience. It was an adventure getting a vehicle from Enterprise - they had only a large truck if I did not desire to pay more, so I drove a truck experience. It was an adventure getting a vehicle from Enterprise - they had only a large truck if I did not desire to pay more, so I drove a truck for the first time. Maintenance was performed on my SL550 & GLE350 - the safe sensors were inoperable on the SL and prior to departure I was assured they worked - after driving 2 miles the notification came on that they were still inoperative necessitating a return in the future. My first MBZ was in 1970 and I will remain a fan as you work through COVID problems. Please reinstate the European Deluvery program! More

The service manager Michael was extremely helpful. He takes the time to explain things in such a way that it is understandable and clear. He seems very concerned regarding all aspects of the service expe takes the time to explain things in such a way that it is understandable and clear. He seems very concerned regarding all aspects of the service experience for the customer. More

Best service and courtesy.I’m very satisfied.Clean Best service and courtesy.I’m very satisfied. Clean place, all staff was friendly, thanks. Best service and courtesy.I’m very satisfied. Clean place, all staff was friendly, thanks. More

Gerardo was AWESOME. He went above and beyond to answer all questions and concerns. Thanks. all questions and concerns. Thanks. More

I bring both my vehicles to EC MB for service. Ceasar Flores is the best👍 Flores is the best👍 More

Always a smooth process and I’m in and out! It’s unlike any other dealership with the level of customer service you receive! any other dealership with the level of customer service you receive! More

Yousif went above and beyond for me & my car. He was easy to get ahold of and very informative during the two months my car was in the shop. I would recommend El Cajon Mercedes’ & yousif to anyone I know. H to get ahold of and very informative during the two months my car was in the shop. I would recommend El Cajon Mercedes’ & yousif to anyone I know. He made the process very seem less. Thank you for working on my car & being so helpful through every phone call. More

Zaid helped me out with my purchase and it was an easy process . I highly recommend this dealership and him as a sales person. Thanks process . I highly recommend this dealership and him as a sales person. Thanks More