Mercedes-Benz of El Dorado Hills - Service Center

Perfect car care Beyond happy as always, this service department listiones and cares about my safety. Being a single lady I’m petrified of my car breaking down, my se Beyond happy as always, this service department listiones and cares about my safety. Being a single lady I’m petrified of my car breaking down, my service rider Don looks over my car w a fine tooth comb. Blessed to have this care. More

Service I am a retired service manager from Bay Area. Writer was polite and answered all my questions. Received car back in a timely fashion. Thanks for t I am a retired service manager from Bay Area. Writer was polite and answered all my questions. Received car back in a timely fashion. Thanks for the help. More

Great service Kept me updated & silenced my noisy wiper blades to better than new! Rocklin location was unable to do so. They also found source of slight road no Kept me updated & silenced my noisy wiper blades to better than new! Rocklin location was unable to do so. They also found source of slight road noise & replaced the door hinge. More

Check Engine light I actually enjoy taking my car in for service (well except the bill payment part 😉). Everything is so smooth, and the staff go to extra lengths to en I actually enjoy taking my car in for service (well except the bill payment part 😉). Everything is so smooth, and the staff go to extra lengths to ensure customers are happy. More

Good place Shane was awesome. He did come off a bit pushy in the beginning, but that is what you would expect from sales. Helped me get my dream car in the end. Shane was awesome. He did come off a bit pushy in the beginning, but that is what you would expect from sales. Helped me get my dream car in the end. More

Quality Customer Care I have found that the attention to customer service at the EDH Mercedes has been exceptional. Timely appts, communication about repair status and qual I have found that the attention to customer service at the EDH Mercedes has been exceptional. Timely appts, communication about repair status and quality repairs are just a few of the reasons I trust my repair team. I was at a different location for a couple years and I'm very thankful for the change to EDH Mercedes. I highly recommend connecting with them for repairs or maintenance. I have thrown some zingers at this team and they have been outstanding with problem solving and needed repairs. More

Great!! Great!! Service!! They took great care of my Mercedes with fast and effective service. Done when promised and transported home and back.....Very knowledgeable service They took great care of my Mercedes with fast and effective service. Done when promised and transported home and back.....Very knowledgeable service rep and great to work with. More

Service We are always pleased with the services department. They’re professional, friendly and the car is always ready when promised. We have NEVER been dis We are always pleased with the services department. They’re professional, friendly and the car is always ready when promised. We have NEVER been disappointed with the quality of the work! More

Tire pressure was low on right rear tire. Problem was analyzed and remediate. Friendly, efficient service was performed. My file was updated for a new tire purchase was low on right rear tire. Problem was analyzed and remediate. Friendly, efficient service was performed. My file was updated for a new tire purchase. Problem solved. Yes More

Professionalism Leaving your vehicle at the dealership you have the assurance that the quality of service is exceptional. I am extremely mindful as to where my car i Leaving your vehicle at the dealership you have the assurance that the quality of service is exceptional. I am extremely mindful as to where my car is serviced. More