Mercedes-Benz of El Dorado Hills - Service Center

Service Repairs made in a timely manner. Accommodation well thought out ahead of time. Employees pleasant and considerate of my time. My first Mercedes and Repairs made in a timely manner. Accommodation well thought out ahead of time. Employees pleasant and considerate of my time. My first Mercedes and the service is a cut above all others I've had to deal with in the past. Thanks Karen More

Service I'm disappointed with overall quality of service provided by Mercedes dealership I have to explain the issues over and over again bring the car in pic I'm disappointed with overall quality of service provided by Mercedes dealership I have to explain the issues over and over again bring the car in pick it up few days later car still has the same problem it happened to both cars with in six months.. More

Terrible Service Daniel is NOT always top notch! He is arrogant and forgetful. And his service mechanic stood me up when he was supposed to come by to listen to my c Daniel is NOT always top notch! He is arrogant and forgetful. And his service mechanic stood me up when he was supposed to come by to listen to my car make a noise that I actually recorded for them but they couldn't find it. So they committed to coming by my house and he never showed up. I also asked to have a new service manager assigned to me. I am sorry I bought this car. Now there are rattles in the dashboard but I am afraid to take it back because I have no confidence that it will be fixed....and I still have my original problem with the doorbell noise. Terrible place for a Mercedes Benz dealership. No class!! More

DANIEL IS ALWAYS TOP NOTCH! I have been coming to MBED for years and always have had exceptional service from Daniel. Not many have his "People Skills" and he is truly an asset I have been coming to MBED for years and always have had exceptional service from Daniel. Not many have his "People Skills" and he is truly an asset for the company. More

Quick, excellent and respectful. Always on time The service was done quickly and in within the time they stated. Checking all aspect of the vehicle and ensuring it was washed and cleaned when picked The service was done quickly and in within the time they stated. Checking all aspect of the vehicle and ensuring it was washed and cleaned when picked up. No wait time. More

Awesome Service Daniel Clark is amazing, always knowledgeable and friendly, makes sure you are up to date on all your services needed. I am always treated wonderfully Daniel Clark is amazing, always knowledgeable and friendly, makes sure you are up to date on all your services needed. I am always treated wonderfully. More

Very nice service and easy to make appt And fast services. Specially thank to David Kaplan he is nice Friendly .Thank to El dorado Mercedez We can cont service and easy to make appt And fast services. Specially thank to David Kaplan he is nice Friendly .Thank to El dorado Mercedez We can continue our vacation . More

Lower Your Service Prices Some people would think a Mercedes is a special car and it is. Built to last and no corner cutting by the factory. However, there is no reason to char Some people would think a Mercedes is a special car and it is. Built to last and no corner cutting by the factory. However, there is no reason to charge almost $300 for a Schedule A service, which is basically just an oil change. I can get that done almost any where for $50 or so. I'm not going to pay for Von Housen's show room expansion. He makes enough money for that with selling his vehicles. Service should be just that and not a revenue stream for funding your sales... More

Don was wonderful keeping me updated on progress. Don Vanderschoot really took care of me providing constant updates on the progress and any changes. He always delivers great customer service. I appre Don Vanderschoot really took care of me providing constant updates on the progress and any changes. He always delivers great customer service. I appreciate all his help. More