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Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA
1,798 Reviews
1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
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December 14, 2018
Outstanding The dealership is very clean,friendly place. And the service of your vehicle when complete is washed very clean inside and out. The waiting room is co The dealership is very clean,friendly place. And the service of your vehicle when complete is washed very clean inside and out. The waiting room is complete with snacks, doughnuts and hot drinks,ie coffee and chocolate etc: More
by BENJAMIN9841
Verified CustomerEmployees Worked With
Daniel Clark
December 12, 2018
Takata Airbag Replacement Daniel was the best, per usual, and kept me informed frequently about the status of the repairs. Took longer than expected due to removing some parts Daniel was the best, per usual, and kept me informed frequently about the status of the repairs. Took longer than expected due to removing some parts that were giving technicians a very hard time! Lots of friendly staff & a good cup of coffee to enjoy while waiting. More
by LALATTANZIO
Employees Worked With
Daniel Clark
December 12, 2018
Always "Awesome" Service For many, many years I have received unbelievable! perfect service every single time I deal with Jason Downing. I have such confidence in him and the For many, many years I have received unbelievable! perfect service every single time I deal with Jason Downing. I have such confidence in him and the service that I receive. More
by MBZ BLING
Employees Worked With
Jason Downing
December 12, 2018
Exceptional The service is exceptional in general. Gayton transcends that description. Very happy. Always appreciate having a loaner car. Will continue to hav The service is exceptional in general. Gayton transcends that description. Very happy. Always appreciate having a loaner car. Will continue to have my car serviced at VH even past the warranty More
by gmargetich
Employees Worked With
Gayton DeRosa
December 09, 2018
Warranty work - Takata airbag replacement Service was excellent, employees efficient and very friendly. Good experience! The work on my vehicle was warranty. I was very pleased with staff a Service was excellent, employees efficient and very friendly. Good experience! The work on my vehicle was warranty. I was very pleased with staff attitude and service Sorry I don’t recall everyone’s name! More
by Dodi
Employees Worked With
David Kaplan
December 09, 2018
Had a software issue. had a software issue. Software needed to be re-loaded. The service manager knew what the options were and focussed on the correct solution quickly. Th had a software issue. Software needed to be re-loaded. The service manager knew what the options were and focussed on the correct solution quickly. This was based on his knowledge of the data system and also his willingness to listen to what the actual problem was. It did not take long, and I was out with updated software which works. Thanks Daniel Clark. More
by roelofvanark
Employees Worked With
Daniel Clark
December 07, 2018
Mercedes service was great. They explained the problem and fixed everything properly. Mercedes-Benz of El Dorado id one of the best I worked with. Thank you for your service! They explained the problem and fixed everything properly. Mercedes-Benz of El Dorado id one of the best I worked with. Thank you for your service! More
by SERSAGLEO
Employees Worked With
Don Vanderschoot, Gayton DeRosa
December 07, 2018
Awesome service I have multiple MBZ which are not purchased from Mercedes Benz of El Dorado Hills. They have taken care of all my services need with an A+ attitude an I have multiple MBZ which are not purchased from Mercedes Benz of El Dorado Hills. They have taken care of all my services need with an A+ attitude and commitments. Prices are competitive with other dealership so they are my preferred service dealership. MBZ of EDH will work with you on your service needs. My last service was to replaced all of my tires on my SLK AMG... fast, professional and competitive cost... A+. Thanks EDH and Thank you Don! More
by JoeE
Employees Worked With
Don Vanderschoot
December 07, 2018
Great! Did well to keep me in the loop including insurance/appraisal details. Appreciate all of the assistance and look forward to future service needs at M Did well to keep me in the loop including insurance/appraisal details. Appreciate all of the assistance and look forward to future service needs at MB. More
by Mike
Employees Worked With
Gayton DeRosa
December 01, 2018
Initial service required a 2nd visit This was our initial service (10,000 miles) after purchasing the GLS450. Following the service, the vehicle’s on-Board computer was not reset, which r This was our initial service (10,000 miles) after purchasing the GLS450. Following the service, the vehicle’s on-Board computer was not reset, which required the 2nd visit. More
by Terry Wood
Employees Worked With
Gayton DeRosa
