Mercedes-Benz of El Dorado Hills - Service Center

My daughter had a flat late a night and was towed to the dealership, the next morning Matt from service called me to say they received it. When I told him I was going to pick it up and I would put the spare dealership, the next morning Matt from service called me to say they received it. When I told him I was going to pick it up and I would put the spare on myself he said ok no problem. When I got there he has one of his techs do it all for me and was so very nice and helpful! Great experience! More

The actual servicing of my vehicle was fine and they washed the outside of the car. But....the inside is another matter. They hadn't washed the windows on the inside. I returned the vehicle back and washed the outside of the car. But....the inside is another matter. They hadn't washed the windows on the inside. I returned the vehicle back and my Asst. Service Manager, Danial, who cleaned the inside of the windshield himself using the needed cleaner and towels kept at the service island. With the window cleaning items being available at the service island indicates to me that the detail department is not paying attention to their job like they should. It makes me wonder if the attention to detail might be lacking elsewhere. More

Consistently excellent services At Mercedes-Benz El Dorado Hills. Your staff are the best! Thanks for treating your customers with so much respect. Dorado Hills. Your staff are the best! Thanks for treating your customers with so much respect. More

Good job on satellite radio and good communication by Gaton DaRosa. Thanks a lot!!. Craig Gaton DaRosa. Thanks a lot!!. Craig More

Appreciate the excellent and quick service. Our car was ready for pickup at the suggested time. Our car was ready for pickup at the suggested time. More

Excellent service all around. I bring all my 3 cars for over 10 years. The best. I bring all my 3 cars for over 10 years. The best. More

We always get treated well when taking the car in for service. The service is preformed quickly and accurately. service. The service is preformed quickly and accurately. More

Always able to get an appointment when needed @ staff is courteous & prompt.Iam always pleased with the service and feel my car is well taken care of courteous & prompt.Iam always pleased with the service and feel my car is well taken care of More

El Dorado Hills dealership has always been my favorite to go to. Each service advisor has been amazing lots of communication and friendliness! go to. Each service advisor has been amazing lots of communication and friendliness! More

Dan and Luis are the best. They always take care of me and most of all, I trust them Thank you! They always take care of me and most of all, I trust them Thank you! More