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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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April 02, 2016

No xxxxx and moan..I brought my own (doughnuts)!! As always Daniel was all over the problems with my seat and the lights in the trunk. Brought my own doughnuts for the staff as I complained ad nausiu More

by benzgal
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
April 02, 2016

Service team rocks! A few weeks ago, during my morning commute, my older ML experienced some weird noises. I called the dealership immediately, and without an appointmen More

by Jenny123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
April 01, 2016

Poor service Nothing but excuses for work not performed or damage to my vehicle during so called service, took two days to do a simple service,beware More

by richmendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
May 18, 2016 -

Mercedes-Benz of El Dorado Hills responded

1

March 29, 2016

Excellent Service Mercedes-Benz of El Dorado Hills provides excellent customer service. Their advisers are very friendly. I worked with Don and Austin and both are grea More

by MRFAISALRAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
March 28, 2016

Great Service I never have to worry about the level of service I will receive dealing with Dan. Always Friendly, prompt and thorough!!! From dropping off the car More

by dominic260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
March 25, 2016

Count on it being done right! Support staff greet you like they do at the Ritz Carlton. My service person was stellar too. Excellent experience all the way around! We will return. More

by MAPOSNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
March 25, 2016

Great Advisor Don Vandershoot is absolutely one of the best service advisors I have ever dealt with. He knows his MBZ's. Very professional and extremely helpful. More

by denmg99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
March 25, 2016

Great experience! Daniel Clark was excellent at getting us the best deal/experience for our first service on our Mercedes- Benz GLK 350. Friendly, responsive and knowle More

by SARAMACIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 25, 2016 -

Mercedes-Benz of El Dorado Hills responded

At Mercedes Benz of El Dorado Hills, our goal is to offer truly exceptional service. We appreciate you taking the time to give us your feedback and we look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

March 21, 2016

Simply The Best Service will do what is the best for the customer, excellent quality of work and all work completed on time, and car ready for pickup as promised! More

by 6g Schnell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 21, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to give your feedback. We value all our customers and look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

March 19, 2016

The best One of the best dealerships to buy and have them take care of your vehicle...very impressed with their efforts to perfect their craft and in making cu More

by chiquillocisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Adam Ruff
Mar 21, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you very much for the nice review! We appreciate your recommendation. Looking forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

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