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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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February 05, 2016

My experience with Mercedes-Benz of El Dorado Hills Carrying , understanding and very helpful , happy that i got loaner car and i was there for only 15 -20 minutes and i received a call before the serv More

by mrezaido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Feb 08, 2016 -

Mercedes-Benz of El Dorado Hills responded

We're always happy to hear from our customers. Thanks for the review! Lisa Brown lbrown@vonhousen.com

February 04, 2016

Great service!!! Daniel Clark has always provided me and my family excellent service. He takes care of everything and always has a smile on his face. Daniel is one o More

by pete.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

We truly value our loyal customers and I know Dan appreciate you taking the time to write a dealer rater review. Thank you! Lisa Brown lbrown@vonhousen.com

February 04, 2016

customer service I arrived earlier than designated appointment time for scheduled B service. Gayton quickly jumped in to greet me as Don, my assigned rep, was at lunc More

by chardonnermeyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, Gayton DeRosa
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

Our team at Mercedes Benz of El Dorado Hills always look out for each other and do their best to make sure our customers are taken care of. Thanks for the feedback. Lisa Brown lbrown@vonhousen.com

February 03, 2016

Awesome experiance Don makes the place work as well as it does, He's to go to guy there - I would strongly recommend him as your service adviser. I've had only good expe More

by bobg2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

We are fortunate to have employees like Don and I know he appreciates your business. Thank you~ Lisa Brown lbrown@vonhousen.com

February 03, 2016

Service Experience Dan always sees to our needs. We are completely satisfied and look forward to having Dan as our service adviser. He truly is interested in our conce More

by terryis2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

Your complete satisfaction is our goal. We truly value our customers and they are invaluable to the success of Mercedes Benz of El Dorado Hills. Thanks for the review! Lisa Brown lbrown@vonhousen.com

February 02, 2016

Great service The service technician was courteous and let me know the status of the car right away. He followed up with me when the car was done and ready for me t More

by lf1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

I'm glad your service visit was satisfactory. Thanks for the review! Lisa Brown lbrown@vonhousen.com

February 02, 2016

Outstanding + I really enjoy going to Mercedes-Benz of El Dorado Hills! The atmosphere is welcoming and the folks there are very polite! Everyone appears to have More

by roddaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Shomon, Don Vanderschoot, Bob Michalek
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

I'm glad you and Stormy enjoy coming to Mercedes Benz of El Dorado Hills! We have an amazing team here and we appreciate your review. Thank you~ Lisa Brown lbrown@vonhousen.com

February 02, 2016

Service visit It was found that all 2013 E350 come with a noisy transmission when driving above 75mph, there was no repair done . I was happy with service provide More

by JAMES_3732
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
February 02, 2016

2012 E-Class E350 Service You get 4/5 stars because the loaner car says it is a loaner on back window. They didn't do that back in the day. Otherwise 5/5 stars. The service More

by mikepekala1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the review. We appreciate your business and look forward to your next service visit. Lisa Brown lbrown@vonhousen.com

February 02, 2016

Help me I have a nail in my tire I was on my way to work and my tire pressures were funky so I drove to the el dorado dealership. They took care of everything More

by aanichols7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa
Feb 04, 2016 -

Mercedes-Benz of El Dorado Hills responded

We're here to help. Thanks for the review. Lisa Brown lbrown@vonhousen.com

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