Mercedes-Benz of El Dorado Hills - Service Center

Great dealership! I’ve bought 5 cars at their various stores and always am satisfied with the sales process and the service departments. I’ve bought 5 cars at their various stores and always am satisfied with the sales process and the service departments. More

Matt did an outstanding job of listening to me and taking action on addressing my concerns action on addressing my concerns More

Always great service. Gayton is always great to work with both for buying and service. Gayton is always great to work with both for buying and service. More

I have always had great service support from Gayton De Rosa. I can trust him for good advice. Rosa. I can trust him for good advice. More

Been with Mercedes for almost 30 yrs now. Don was our guy, now Matt. Big shoes to fill for Matt, but he's cool and helpful. He'll do well. Thanks Don was our guy, now Matt. Big shoes to fill for Matt, but he's cool and helpful. He'll do well. Thanks More

Dan kept me updated on my car. He listened to my concerns about a wheel that has been slowly leaking for months. He had the wheel repaired and hopefully that fix's the problem comp He listened to my concerns about a wheel that has been slowly leaking for months. He had the wheel repaired and hopefully that fix's the problem completely. More

The service guy is great but the technicians are lazy and don’t know what they are doing. They had our car for a week and half just to fix an oil leak and new brakes. By the way the oil leak was caused from don’t know what they are doing. They had our car for a week and half just to fix an oil leak and new brakes. By the way the oil leak was caused from the last time we were in and we still got charged. More

As I wrote earlier we have always had a good experience at this dealership and everyone in sales and service has been very helpful. at this dealership and everyone in sales and service has been very helpful. More

Performed service that I did not request. Said they vacuumed air filter and changed oil filter - they did not. $850 dollars to change the oil and check some fluid levels. I am going to get ri Said they vacuumed air filter and changed oil filter - they did not. $850 dollars to change the oil and check some fluid levels. I am going to get rid of the MB. Not worth the money More

Always happy to have service work done at EDHMB. Daniel is the best service writer! is the best service writer! More