Mercedes-Benz of El Dorado Hills - Service Center

Service writer was great in explaining required maintenance items. Not impressed with detailing of the vehicle. MB of ED is not a carwash, but vehicle wash was mediocre at best. maintenance items. Not impressed with detailing of the vehicle. MB of ED is not a carwash, but vehicle wash was mediocre at best. More

I always have Great service at el dorado hills Mercedes!!! thank you Dan for all your awesome service Mercedes!!! thank you Dan for all your awesome service More

I've been bring my car to MBEDH for years and only ever spoken with one person, Daniel. It's like I have a friend who works there. It's really kind of amazing compared to other advisors I deal with. spoken with one person, Daniel. It's like I have a friend who works there. It's really kind of amazing compared to other advisors I deal with. More

Quality of Service has not been what it used to be! Definitely needs improvement. The cashier could have Greeted me and at the end said a nice thank you or anything. She didn’t even make an eye contact Definitely needs improvement. The cashier could have Greeted me and at the end said a nice thank you or anything. She didn’t even make an eye contact. Its not a friendly Environment at this location! More

Had my Glk250 110000m service done there recently. My service consultant Matt Coats was very helpful . Patiently explain every service for in great professionalism. Friendly staffs surrounded in comfy en service consultant Matt Coats was very helpful . Patiently explain every service for in great professionalism. Friendly staffs surrounded in comfy environment . It’s a top notch !! totally enjoyable and reliable experience there in El Dorado Hills Mercedes Benz! More

Ever since I brought my car in for service, I have had a slow leak on a rear tire. Grr. slow leak on a rear tire. Grr. More

Derek did a great job finding the right Mercedes for us to lease. The service department has been very responsive. Thanks! to lease. The service department has been very responsive. Thanks! More

Dan goes out of his way to provide excellent service! He is my go to service person . is my go to service person . More

Will not go to this dealership again because they dont have drop or pick facility for over 20 miles have drop or pick facility for over 20 miles More

Fast service and great communication! They are thorough and helped us along every step. The car was done when promised. and helped us along every step. The car was done when promised. More