Mercedes-Benz of El Dorado Hills - Service Center

I have always been pleased and satisfied with service at Mercedes Benz of El Dorado Hills location Mary Rotondo Mercedes Benz of El Dorado Hills location Mary Rotondo More

Easy to make appt. Service done in a timely manner. Every contact person was courteous and receptive to my needs. contact person was courteous and receptive to my needs. More

All service was performed as requested. However, I was really disgusted at their pettiness. After spending almost $2,000 for routine maintenance, I was billed $5 for refueling a loaner car. I probably dro really disgusted at their pettiness. After spending almost $2,000 for routine maintenance, I was billed $5 for refueling a loaner car. I probably drove the car 5 miles; gas use should have been less than a gallon. It's not the money just the principle. The amount of ill will created by this is unfathomable. I had sent dealer an email about it, but no reply was made. More

Great service and great communications. Transportation to and from the facility was very efficient. I will be back and from the facility was very efficient. I will be back More

Very professional group Every time I show up they take care of the problem very first class care of the problem very first class More

For the price of service, I expected gold star or even bronze star treatment. I never even received a smile or hello. Felt like I was bothering them by coming in for my appointment. Sure they were backed bronze star treatment. I never even received a smile or hello. Felt like I was bothering them by coming in for my appointment. Sure they were backed up but maybe if they don't schedule so many cars in a day, the experience would be better for workers too. I received much better, faster, and professional treatment at Roseville Toyota. I will not be coming back here. More

The dealership and service providers are trustworthy. Each time I have my car serviced, the service is what I request and I don't feel pressure on additional or unneeded items. Each time I have my car serviced, the service is what I request and I don't feel pressure on additional or unneeded items. More

they always do great work and get it done timely. they are always mindful of my budget. are always mindful of my budget. More

Every time I bring my car for service I am greeting promptly by a courteous and friendly face. My concerns are always noted and technicians check them out. I feel I get the best care and treatment fr promptly by a courteous and friendly face. My concerns are always noted and technicians check them out. I feel I get the best care and treatment from MB of El Dorado! More

My wife and I both have bought and have our cars serviced at Mercedes-Benz at El Dorado Hills. Our service consultant Daniel is one of the reasons we keep coming back, he is a pleasure to work with and extre at Mercedes-Benz at El Dorado Hills. Our service consultant Daniel is one of the reasons we keep coming back, he is a pleasure to work with and extremely helpful with the service and upkeep of our vehicles. I would recommend this service center to anybody; we have been using them for over a decade and we are very satisfied with their services. More