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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews
Call Service Center (916) 567-5100

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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November 06, 2021

I moved to el dorado hills in 2004 and I liked this dealership because it is near to my house and the people are exceptional. More

by eagisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis is always very helpful and smiling., Don Vanderschoot
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Nov 09, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a 5 star review!

November 05, 2021

I have always received excellent service with each Mercedes I have purchased. Great dealership, great service! Thank you! More

by jmacelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa, Demi LeMarquand, Mike Lynch, David Kaplan, Matt Coats, Rick Craine
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Nov 09, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and we appreciate the great review!

November 04, 2021

Gayton is outstanding!!!! Honest and forthright! Much Gayton is outstanding!!!! Honest and forthright! Much wiser than whoever came up with the minimum of 15 words for this response!! More

by mjh1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Report | Print
Nov 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

November 03, 2021

Everyone is very helpful and friendly. Service rep kept me informed of the status of my car. The Location is convenient, clean and inviting. More

by johoward1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
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Nov 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for the great review!

November 03, 2021

Great customer service support. Car repairs solved all the issues I had. Car ran well after I picked it up More

by flores.efrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Report | Print
Nov 04, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We appreciate your business!

October 24, 2021

The service guys at Mercedes of El Dorado Hills handled my recall repair quickly and efficiently and also let me know that there were other areas needing some attention. Overall it was a good experience. T More

by jrisko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Report | Print
Oct 28, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is to get you back on the road as quickly and efficiently as possible. Thanks for your business and thank you for the great review!

October 23, 2021

EDH Mercedes greets you when you arrive like you are the only person getting your car fixed. They always take care of me. More

by DDachtler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Stephane Doize
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Oct 28, 2021 -

Mercedes-Benz of El Dorado Hills responded

WE think of our customers as part of the Mercedes Benz of El Dorado Hills family! Thank you for the great review~

October 16, 2021

Great service. Great customer service. I could say more but do I need to say anything more. More

by mjernst5
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Report | Print
Oct 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

October 13, 2021

Always a positive experience and a job well done. There is no hassle with any part of the process. More

by MARGARUITE.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Report | Print
Oct 14, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

October 05, 2021

Always have a great experience with all your staff. I know I’m in great hands with David as my service person. More

by NICOLE.DOUGLAS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Report | Print
Oct 07, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

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