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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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September 14, 2021

Professional staff upon arrival and the confidence that the work was going to be performed correctly. More

by RFLEEMAN3260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Doize
Sep 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have a great team! Thank you for the feedback~

September 12, 2021

On time and great service from Don!! Always resolves any issues that arise. He is why I am still having my car serviced at this Mercedes location. Thank You Don More

by jjrjanus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Sep 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Don and Mercedes Benz of El Dorado Hills!

September 10, 2021

Great service and helpful friendly people and enjoy doing business with them . If I decide to purchase a car in the future I would differently consider going to Mercedes of El Dorado Hills again. More

by vethogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Sep 16, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback! We'll be happy to assist you when you're ready to purchase a vehicle!

September 08, 2021

I love the dealership in El Dorado Hills,and it’s closer I love the dealership in El Dorado Hills, and it’s closer to home. However, I don’t think the staff is as friendly as the staff at Mercedes Benz of More

by lillie.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
August 26, 2021

I am well pleased with the work performed on my Mercedes, I deal with Mr. DeRosa he is always very friendly and listens to the problems I am experiencing with the car and keeps me abreast of the results in a More

by CH7AV7EZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Aug 28, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Gayton and a great service team! We appreciate your business and will be happy to help you again in the future~

August 24, 2021

Was very pleased with the excellent service. Don is a great service advisor. I will always return and give him my business. Thank you Very Much!!!! More

by PARHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Aug 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the great review~

August 21, 2021

All service department sales are accommodating and and very helpful. Knowledgeable on what they do. Will recommend El dorado Mercedes Benz to family and friends More

by susiejuma1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Aug 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and will be happy to assist you again in the future~

August 21, 2021

I made an online appointment and when I got there I was not on the list. However, Matt immediately told me not to worry about that he’ll get me in for my B Service which takes three hours. He explained tho More

by DTFEUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Aug 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're happy to know Matt was able to help you. Thank you for the feedback~

August 21, 2021

I Waited a long time after my appointment time to be checked in. I also found greasy spots on interior door handles and on parts of the dashboard. More

by benningbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Aug 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We know your time is valuable and we apologize for any inconvenience. Please stop by our dealership and we will be happy to wash and vacuum your vehicle.

August 18, 2021

Always receive exceptional, and prompt service. Don V. is always very knowledgeable, responsive and communicates well. I would recommend Don V. to all my friends and family. More

by jerryflrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Don Vanderschoot
Aug 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and a great service team. Thank you for your business and the great review~

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