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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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July 26, 2021

After being serviced my car still has the service alert on the dash. I’m not understanding why it wasn’t cleared, and don’t know how to clear it myself. Other than that as far as I know everything went fin More

by diana_casey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 26, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. Please contact us at 916.567.5100 and we will be happy to help you with the service alert. We appreciate the 5 star review and apologize for any inconvenience~

July 24, 2021

Service is always good, with attention to detail. We’ve been going to MBEDH for years, after a couple of bad experiences at MBOfRocklin...thanks More

by BRAD & TROY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the input. We appreciate your business and will be happy to assist you again in the future~

July 23, 2021

I always have a great experience in dealing with the service front staff. The techs that work on the car are efficient and quick. The dealer touch for maintaining the car in great shape shows. More

by LATHAMZU101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have a great team! Thank you for taking the time to give us your input.

July 23, 2021

It’s a bit of a drive servicing our vehicle in El Dorado Hills but well worth the friendly and professional welcome we get from our advisor Daniel. The car has been very well maintained since we purchased More

by gpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Dan and to Mercedes Benz of El Dorado Hills!

July 23, 2021

Grate customer service brought my car in due to warnings lights. It was really easy to sent up the appointment and get it survived. Thank you More

by Nikolay Kosovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the 5 star review!

July 23, 2021

I love my Mercedes dealership. Dan does such a great job working on my Mercedes. My Mercedes has 150,000 miles on it and it runs like it’s brand new thanks to the service department at the El Dorado Hills M More

by michaelcyates@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Dan and a great service team! We appreciate you taking the time to let us know we earned a 5 star review!

July 22, 2021

Dawn is always very helpful and informative. He takes the time to go over everything. I appreciated that he got me loaner so I could take care of my errands on my only day off. Great service. Very happy. More

by Pari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're happy we could assist you! Thank you for your business and thank you for the review~

July 22, 2021

Staff is excellent. Helpful & cooperative. Accommodated me on very short notice. Had me back on the road in under an hour. Highly recommend EDH MB. Same can be said for Howe Ave. More

by RGREEN2593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for letting us know our team earned a 5 star review~

July 22, 2021

Always great customer service at Mercedes of EDH and genuinely care about their customers. Staff is friendly and Don V. always ensures we are happy with the vehicle. More

by carolineasand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a treat review!

July 22, 2021

Don the assistant manager was great , very helpful took care of my CLS 550 with kit cloves and your maintenance team was absolutely wonderful, so yes a great experience More

by RBANUELOSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 24, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Don with a 5 star review!

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