Mercedes-Benz of El Dorado Hills - Service Center

It was easy to schedule an appointment, the staff were pleasant and the drop off was efficient. I appreciated having a shuttle to work while the service was being performed. pleasant and the drop off was efficient. I appreciated having a shuttle to work while the service was being performed. More

Love the facility. Everyone is open and friendly in responding to any questions I have had. Especially like working with Don V. He has been fantastic reach and every visit. responding to any questions I have had. Especially like working with Don V. He has been fantastic reach and every visit. More

Gayton was very personable and made the process very easy. The car was ready wen promised and we will not hesitate to return for additional needs. easy. The car was ready wen promised and we will not hesitate to return for additional needs. More

Prompt, efficient, clean, helpful, always a pleasure. Technicians are very knowledgeable about my vehicle, what more can I say, I keep coming back! Mrs Brown Technicians are very knowledgeable about my vehicle, what more can I say, I keep coming back! Mrs Brown More

The service was excellent. We had to have our car by 5:30 to make a 6:00 reservation and they managed to complete the service and had my car waiting for me when I got there. to make a 6:00 reservation and they managed to complete the service and had my car waiting for me when I got there. More

I was able to get an appointment for service in a timely manner. Clean facility Everyone was courteous and helpful. David Kaplan gave me great service. manner. Clean facility Everyone was courteous and helpful. David Kaplan gave me great service. More

Daniel is great and very attentive. Always friendly and pleasant . Atmosphere is very nice. We ended up trading in our car during our service appt. Stephan was amazing . We ended up leaving with the car we pleasant . Atmosphere is very nice. We ended up trading in our car during our service appt. Stephan was amazing . We ended up leaving with the car we wanted . More

Great, need more refreshments. Only works for me when you have a car for me. Service was great as usual. Been a customer for over 30 years have a car for me. Service was great as usual. Been a customer for over 30 years More

Gayton promised me an half and a half and got it done on time!!!!!!! I so appreciate that!!!!!! The guy in the porte cochere was also spot on. Don't know his name though. THANKS! Appreciate th time!!!!!!! I so appreciate that!!!!!! The guy in the porte cochere was also spot on. Don't know his name though. THANKS! Appreciate the effort More

Staff kept me informed as to the length of time it would take to do the work on the car. Additional work was found and attempted while I was staying. We found out later that parts needed to be ordered, and take to do the work on the car. Additional work was found and attempted while I was staying. We found out later that parts needed to be ordered, and so a loaner car was provided. Everyone was friendly and efficient. I was kept up to date on all changes. More