Mercedes-Benz of El Dorado Hills - Service Center

Our 2013 GLK 350 is purring like a kitten. The open & professional atmosphere is conducive to getting the information we need to maintain our vehicle. professional atmosphere is conducive to getting the information we need to maintain our vehicle. More

Everyone was friendly and the mechanics were knowledgeable. The rental car was a big help also.The lounge was very comfortable.Car was returned repaired and cleaned up nicely. knowledgeable. The rental car was a big help also.The lounge was very comfortable.Car was returned repaired and cleaned up nicely. More

Service is easy to schedule and the drop off process quick and efficient. Daniel is always friendly and professional. We have prepaid maintenance which makes it even easier! quick and efficient. Daniel is always friendly and professional. We have prepaid maintenance which makes it even easier! More

Service is great and employees are friendly. David Is always on point. I have always trust David's knowledge and opinion on the best way to service my vehicle. always on point. I have always trust David's knowledge and opinion on the best way to service my vehicle. More

Very professional, informative by explaining what services are being made and what’s expected. Very friendly atmosphere without any pressure. They appear to be very happy with their professionalism, services are being made and what’s expected. Very friendly atmosphere without any pressure. They appear to be very happy with their professionalism, cheerful and appreciate your business. More

Consistently Friendly attentive service from all of the employees year round. employees year round. More

The service was good, albeit my post service requests not being answered. I suppose I would recommend them, but would do so without hesitation if they’d answer my parts information requests. being answered. I suppose I would recommend them, but would do so without hesitation if they’d answer my parts information requests. More

EDH Service Department, specifically Daniel, is the reason I bought another Mercedes Benz when choosing a new vehicle, not kidding. It has ALWAYS been a great service experience hands down of any deale reason I bought another Mercedes Benz when choosing a new vehicle, not kidding. It has ALWAYS been a great service experience hands down of any dealership or service department I’ve experienced! The cars have been great too, but it’s the service with Daniel that has sold me on sticking with Mercedes. Sincerely, Bonnie Prophet More

The customer service is outstanding. They always give the best care. best care. More

Always helpful and get the repairs completed in a timely manner. manner. More