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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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July 01, 2021

The service department is highly professional. I was treated with respect and consideration of my needs. The work was completed in a timely manner and within the parameters of the diagnostics. More

by Nanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jul 01, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family! Thank you for your business~

July 01, 2021

I’m driving my second mb from edh mb. My SA is terrific & the service is excellent. They take great care of my mb. More

by dottieann42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, Mike Lynch, J.T. Glessner
Jul 01, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're happy to help! Thank you for the great review~

July 01, 2021

Good service worth the trip coming from the Central Valley will definitely be back for service. Eldorado Hills was recommended from someone else that lives in the Central Valley More

by Dean’a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jul 01, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your loyalty to Mercedes Benz of El Dorado Hills. We appreciate you taking the time to give Daniel and our team a 5 star review!

July 01, 2021

Staff at the service center has been very accommodating. Just not sure the vehicle we bought is of the same standard as we should not have been to the service center over a 6 or 7 month old vehicle. More

by badboyfarmer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Jul 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. If you have any questions about your vehicle, please contact us at 916.567.5100 and we will be happy to help~

July 01, 2021

Very nice kind friendly i liked how they made me feel welcomed. I loved that they had something refreshing to drink on a very hot day. More

by tledezma1469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Jul 06, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the review. If you have any unresolved issues or concerns please let us know.

June 29, 2021

Excellent service. Gaston was great & kept us updated. Loaner car accommodated my busy schedule. The service is a huge factor for having a Mercedes. More

by LWHISENHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jun 30, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

June 29, 2021

Got an appointment to diagnose a check engine light on short notice before my road trip. Car was fixed and no issue on my trip. More

by VH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jun 29, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a 5 star review!

June 29, 2021

Accommodating with customers and professional services. Quick to return calls. Courteous to walk in customers and accommodating. Knowledgeable of their products. Overall, easy to deal with.0 More

by MILGUIA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, David Kaplan
Jun 29, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you taking the time to recognize our team with a 5 star review!

June 25, 2021

The service was timely and done very well. I’m pleased the service. More

by ROBERTSHARPDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 25, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback!

June 24, 2021

Staff is friendly, helpful, and flexible! Updates on service are great. More

by lukes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Jun 25, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

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