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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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June 10, 2021

Gayton and crew always have handled our service needs with the care and professionalism that make us keep returning our business to MB of EHD. More

by karenkamilos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jun 18, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate you taking the time to recognize our team with a 5 star review!

June 08, 2021

Don was fantastic to work with- got my car in and out of service quickly and kept me informed on progress. I highly recommend MBZ of EDH! More

by SCOTTNJENKLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jun 09, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thanks for taking the time to recognize Don with a 5 star review!

June 06, 2021

Don is the BEST!!!! always takes the time to go things RIGHT!! I’ve been a client in EDH over 15 years and He is the reason I keep coming back~trust!!! More

by ptcgoodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jun 09, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and a great team! Thank you for your loyalty to Don and to Mercedes Benz of El Dorado Hills.

June 06, 2021

Just excellent! Very classy. Will continue to use EDH Mercedes for future service and sales. Looking forward to my next vehicle from Mercedes. Thank you. More

by davidfoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot, Mike Lynch
Jun 09, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you!

June 06, 2021

Dan is a true professional. Dan is always accommodating, courteous, and knowledgeable. I go to this location primarily for the service department. When I purchase again he will be factored in. More

by wondrwoman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Jun 09, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for your loyalty to Dan and Mercedes Benz of El Dorado Hills!

May 31, 2021

The staff in the dealership and the service department are top notch. I purchased my first Mercedes from them and couldn’t be happier with the attention to detail and customer service. More

by daniel.h.kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Doize, David Kaplan
Jun 03, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for taking the time to let us know our team earned a 5 star review!

May 31, 2021

I experienced a great purchase of a luxury car. As soon as we were on site we were acknowledged and the staff was so friendly. Had to have a couple of services on the clock not holding time. But the team t More

by lrsweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan, Ryan Christ
Jun 03, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the great review!

May 30, 2021

Great people, great service! facility is very clean and the staff is attentive and friendly. Our car was serviced in a reasonable amount of time and came back very clean :) More

by BEFFIE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa, Chad Wessling
Jun 03, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction and we're happy to know our team earned a 5 star review!

May 29, 2021

Always professional service! I have never had a bad experience with their service department. I always appreciate great service and they have never let me down. More

by Phil C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Jun 03, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you Phil! We appreciate your business~

May 29, 2021

Don is great easy to work with always follow up and make sure repairs are completed timely! Very knowledgeable about the brand five star customer service More

by fcastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Jun 03, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Don with a 5 star review! We look forward to helping you again in the future~

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