Back

Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

not yet
rated
1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

Sort by
March 22, 2021

Scheduled online. No record at arrival worked me in. 3 hours too long. Vandershoot is a great guy. He kept things moving. Good communicator. I’ll call to schedule next time More

by Psouza37
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 25, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for bringing this to our attention. We apologize for your inconvenience and look forward to providing you with first class service in the future.

March 21, 2021

Daniel has been our guy for years. I will not even consider another dealer or another service advisor. His knowledge and dedication to service is outstanding. We will continue to use your dealer. More

by MATLOCKMORMON87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 25, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Dan and a great service team! Thank you for your loyalty. We look forward to seeing you again~

March 19, 2021

Always efficient .Always on time. Always beyond my expectations ,just the best.. taking my car in for service is a pleasure. There is always a loaner waiting for me to keep my day going. More

by viscovichkm
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 25, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review and thank you for your business!

March 17, 2021

Courteous and friendly staff. Prompt and efficient. Will not waste your time or money. Great communication by text and or call. Easy to schedule for service. More

by c_beal82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Mar 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the 5 star review!

March 12, 2021

Don was very informative about my car and made sure any additional upgrades such as mapping was installed. He helped me with all my needs. He is a great person to work with. More

by SPTRACEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're fortunate to have Don! Thank you for recognizing him with a 5 star review~

March 10, 2021

I have experienced excellent service at Mercedes-Benz of El Dorado Hills. The staff have the perfect blend of friendliness and professionalism. And the facility is absolutely beautiful. More

by tk.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 11, 2021 -

Mercedes-Benz of El Dorado Hills responded

Our goal is your complete satisfaction. Thank you for the great review!

March 10, 2021

MB of EDH cares about their customers. Countless times, they've gone out of the way to do a little extra to make the service experience easier on me. More

by poimiroo@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot, Gayton DeRosa
Mar 11, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family! Thank you for letting us know Gayton and our team earned a 5 star review~

March 09, 2021

Always great!! Thanks Guys!Work is done on time, done Always great!! Thanks Guys! Work is done on time, done well and car comes back clean. Staff is always helpful and cheerful. Hey to Robbie wh More

by benzgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Jeff are super!, Daniel Clark
Mar 11, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thanks for the 5 star review!

Mar 11, 2021 -

benzgal responded

You are all super to "Tommie" (my SL) and to Tim and me when we come for service..thanks so much! Mary Yaryan

March 06, 2021

I take both of my Mercedes to Danielle at Mercedes-Benz of El Dorado Hills. Daniel always treats me fairly and takes good care of my cars. I would not take my car as any place else. More

by BKNOWLES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Mar 08, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Daniel and to Mercedes Benz of El Dorado Hills. Thank you for the feedback!

March 05, 2021

Top notch service rep Don. Did service on time and with in budget.Love Mercedes-Benz El Dorado Hills location and personnel. May God Bless you and your family Don. More

by ashokjain174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Mar 08, 2021 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and a great service team! Thank you for the great review and thank you for your business~

...
45
...