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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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February 02, 2021

I'm always treated as if I'm the most important customer they have. My car always comes back clean inside and out. Excellent service department! More

by scottharveywines
Recommend Dealer
Yes
Employees Worked With
Scott who signs me in when i drive up., Gayton DeRosa
Feb 05, 2021 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thank you for the feedback!

February 02, 2021

As always Don provided excellent caring service, greeting me with a smile, he is always well versed about my car and care that it may need. He listens well to my concerns and sees that they are resolved. More

by J Holler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
February 02, 2021

Gayton has always treated and dealt with me in a professional manner. I trust him and will return again. Very easy to deal with,Good Man More

by bcpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 05, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for recognizing Gayton with a 5 star review. We look forward to helping you again in the future!

February 02, 2021

Daniel is great! He is very knowledgeable and always responds to any questions. I highly recommend him. He is also quick to respond. Regard. Tito More

by tito.kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
February 02, 2021

As always, my experience always meets or exceeds my expectations... Don who has been handling my service needs over the years does an amazing job with all his customers by making us feel we’re getting More

by aldecaprio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Feb 05, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for taking the time to recognize Don with a 5 star review!

February 02, 2021

I would have a hard time buying another make car. The main reason is the nice experience and quality work I receive when I arrive. More

by PUPPYPAINTINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Feb 05, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your feedback! We're lucky to have a great service team at Mercedes Benz of El Dorado Hills~

February 02, 2021

I always enjoy visiting with Gayton to get the car serviced! The only folks that touch our vehicle are you and me as far as maintenance is concerned! Service at your your dealership is always a plea More

by roddaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
February 02, 2021

Service advisor Daniel Clark makes the dealership exceptional! He is absolutely the best ever!!! Continue to have my car serviced at Mercedes because of Daniel!!! More

by MARYBETHACTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
February 02, 2021

Was able to get in for service and got detailed information and update on the process . Got update on my phone in regards to time More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Feb 05, 2021 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your business and we appreciate the great review!

January 29, 2021

The Mercedes Benz of El Dorado Hills gets the job done right the first time. The staff are also very helpful and friendly. Keep up the great work! More

by MIKER8898
Recommend Dealer
Yes
Employees Worked With
David Kaplan
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