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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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January 29, 2021

Service was excellent from the drop off to the completion. They were running behind, the service guy that was helping me, kept me updated, Not a problem for me. More

by wellmanc39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark, Don Vanderschoot, Gayton DeRosa
January 27, 2021

It was very simple and straight to the point. It was my first time getting the car serviced and they made it an easy process. More

by Makeila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 27, 2021

All I did was to describe my car problems just once, and David got all done, just like it should. No need to say more...he is the man!. More

by RONNIE.OYULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
January 24, 2021

There is one source for information on my Mercedes and that is Dan Clark at the Dealership. He makes sure that the problem is analyzed, provides me the information to make a intelligent decision and takes More

by DAVID35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
January 23, 2021

My tire pressure indicators kept coming on. Turned out I needed a new tire. Don Vanderschoot got everything done in a timely manner and provided additional assistance in how to use the instrument panel. More

by INTRIAGO52
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 23, 2021

All of my experiences at Mercedes in El Dorado have been great. Don V. is always helpful and professional. All of the service staff do a wonderful job. More

by moduggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 22, 2021

Great great Great great Great great Great great Great great Great great Super super Super super Super super Super super Super super Super super Super super More

by AUNG
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 21, 2021

For what they did, I felt that I overpaid. They did not indicate how many hours spent troubleshooting my issue which turned out to be something relatively simple to fix. It turned out to be an expensive c More

by GLWRIGHT50
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Jan 28, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. It is always our goal to provide the best service possible and we regret that was not the case. Our service manager, Jason, would be happy to speak with your regarding your experience. Jason can be reached at 916.567-5100.

January 21, 2021

Mercedes Benz in Eldorado Hills employees are always professional, always respectful, highly recommended. The property is very modern and clean which makes the wait time pleasurable. They always p More

by wbtvc15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa, Mike Lynch, J.T. Glessner
January 21, 2021

My experiences have always been very good at Mercedes Benz of El Dorado Hills....Don handles all of my car issues and he always Overdelivers and always makes me feel like I’m his only customer.. More

by aldecaprio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
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