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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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January 20, 2021

Don Vanderschoot and his team have taken care of my E class since the day I purchased it. They do a wonderful job of taking care of the car, keeping me informed about needed service and work to ensure t More

by Chuck Wiebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 19, 2021

Derek is one of the other reason we love EDH merecdez benz of EDH. We love and appreciate his loyalty and professionalism. He is the best! More

by sdanesh
Recommend Dealer
Yes
Employees Worked With
Derek Upright, Mike Lynch
January 16, 2021

after the service the car did not started the following day i am by San Diego visiting my son once i get back i need to take the car back to see what went wrong More

by LILLYSKINKLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 15, 2021

Very Pleased with the service and care. I look forward to other opportunities to interact with the Mecerdes Benz of El Dorado Hills staff in the future. More

by DVDZUERCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 15, 2021

Great service! Don got me in and out with minimum waiting and fuss. The waiting area was clean and had everything I needed while there. More

by jmm9660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 15, 2021

We took our AMG in for regular maintenance and they had it for over two weeks. Then when we went to pick it up and found 2 other things were wrong that were not wrong when we took it in. Had to take it b More

by TROBERTS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Clark
Jan 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. Our goal is always to provide the best service possible and we regret that is not the case. Our service manager, Jason, would be happy to speak with you regarding your concerns. Jason can be reached at 916.567.5100. We apologize for your inconvenience and frustration.

January 14, 2021

Been using El Dorado Hills Mercedes-Benz for 16 years especially their service department. They have always been very helpful. Whenever I called to get information there are always there for me. Don Va More

by rlkrodell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 13, 2021

It has been a pleasure owning our cars for over 15 years with the great and pleasant support from Daniel. There is no better service than at EDH Benz More

by TAG922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
January 13, 2021

I have been taking my Benz to this dealership for 13 yrs bought it from this dealership and my car tech is 5star and trust worthy, Daniel is #1 in customer service More

by LADYMOORE04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
January 12, 2021

Don provides excellent customer service. Because of him, I won't go anywhere else. Everyone is very professional and pleasant. MB of EDH knows how to treat their customers right. More

by poppyhillvines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
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