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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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January 12, 2021

Excellent customer service, as always from Don. He always take the time to diagnose the issues and try to resolve it, although I feel the GLC 300 2020 wind noise shields can be more insulated. Thank y More

by TANGO168
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 12, 2021

Daniel Clark is courteous, very knowledgeable and a good communicator. Daniel always provides excellent service. Daniel is the main reason I use MBEH for all my service needs. More

by DMARXEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
January 12, 2021

The staff is always friendly, efficient & caring. Sure miss Shane, though!🤣. Don has always provided great customer service as well as having a great memory! More

by jacque1604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
January 10, 2021

Superior service and focus is on customer satisfaction. I will recommend MB of El Dorado to friends and family. David Kaplan has been my service rep and I can't say enough about how he is one of the main More

by daniel.h.kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephane Doize, David Kaplan
January 09, 2021

Always pleasant experience Daniel Clark has always been fair and honest and works hard to ensure we prioritize nice to have versus need to have More

by csmcampbell01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
January 09, 2021

excellent service. This is my favorite MBZ dealer in the SAcramento area, because I have more scenic open road for driving my AMG to the dealer. Facility is nice and walking distance from shopping and resta More

by CHRIS.BARKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Aug 06, 2022 -

CHRIS.BARKER responded

Service tech did not contact me. Kept car overnight. Left me stranded with no car to go to supermarket for food for dinner. I have to reconsider ever using this dealership again

January 09, 2021

great service and even greater people.David was great as he took special care of both my cars as if they were his own. Will continue to always use this dealership More

by STEPHENLEE159
Recommend Dealer
Yes
Employees Worked With
David Kaplan
January 08, 2021

Gayton was wonderful as usual. Everything was repaired and was done in a timely manner. I'm very happy with the service I received. Thank You Gayton More

by raymanzano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
January 08, 2021

Daniel is the best! Can’t say enough great things about his commitment to excellence and making sure that I am happy thank you for always doing this for me More

by aanichols7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
January 08, 2021

First time for service at this Location MB. WAS not disappointed. Will continue to use this dealership. Good lactation for me. Thanks for asking me. More

by ROYFULLMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
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