Back

Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

not yet
rated
1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

Sort by
December 23, 2020

Your dealership is first class and everyone has a great attitude. Derrick in particular was very helpful and professional. Knowing that some is genuinely helpful makes a big difference to us, I really appr More

by yingsth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Upright, Gayton DeRosa, Derek Upright
December 23, 2020

Derrick was really helpful and professional. We come from South Lake Tahoe but it's worth the time as your dealership is first class. Your employees really make a big difference and we appreciate your employ More

by yingsth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
December 22, 2020

Daniel is the GOAT for service, personality, and making sure your vehicle is always in the perfect condition. He has NEVER steered me wrong! Thanks Daniel! More

by PMSTAHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
December 22, 2020

David was kind, wonderful and knowledgeable. THANK YOU for getting me in on a short notice, fixing the issue and washing my dirty car. I very happy with my experience at EDH Mercedes. More

by penny.steuben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan, Chad Wessling, J.T. Glessner
December 22, 2020

Knowledgeable about findings with consideration for customer, customer made aware of work before final submission as well as courtesy call upon completion offered pock up and delivery More

by AALMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
December 22, 2020

Dan and Don as always , giving the best advise to keep my car in perfect condition.Thanks a lot and will continue to have them take care of it More

by gazzam40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot
December 20, 2020

I have purchased 5 vehicles from Mercedes-Benz of El Dorado Hills and the service and customer experience are excellent. Daniel Clark is an excellent service advisor. Wouldn't go to any other place. More

by 6g Schnell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
December 19, 2020

The service department is generally excellent. Daniel Clark is awesome! He is very knowledgeable, helpful and friendly. I’ve taken my car there for 7 years and have always been very please with the servi More

by PANADDACOOK
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
December 18, 2020

Love this dealership. We’ve purchased three cars here and have used the service department for close to 20 years. They are great - friendly, helpful and excellent customer service. More

by jenjobe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
December 18, 2020

I do not feel all of my reported issues were investigated thoroughly. I'm still hearing the same noises. Moreover, the radio button they claimed they had fixed is still sticking. I refuse to go back there d More

by Shanjohnson99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Gayton DeRosa
Jan 19, 2021 -

Mercedes-Benz of El Dorado Hills responded

.

...
54
...