Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
Your dealership is first class and everyone has a great attitude. Derrick in particular was very helpful and professional. Knowing that some is genuinely helpful makes a big difference to us, I really appr attitude. Derrick in particular was very helpful and professional. Knowing that some is genuinely helpful makes a big difference to us, I really appreciate good people. More
Derrick was really helpful and professional. We come from South Lake Tahoe but it's worth the time as your dealership is first class. Your employees really make a big difference and we appreciate your employ South Lake Tahoe but it's worth the time as your dealership is first class. Your employees really make a big difference and we appreciate your employees. More
Daniel is the GOAT for service, personality, and making sure your vehicle is always in the perfect condition. He has NEVER steered me wrong! Thanks Daniel! sure your vehicle is always in the perfect condition. He has NEVER steered me wrong! Thanks Daniel! More
David was kind, wonderful and knowledgeable. THANK YOU for getting me in on a short notice, fixing the issue and washing my dirty car. I very happy with my experience at EDH Mercedes. for getting me in on a short notice, fixing the issue and washing my dirty car. I very happy with my experience at EDH Mercedes. More
Knowledgeable about findings with consideration for customer, customer made aware of work before final submission as well as courtesy call upon completion offered pock up and delivery customer, customer made aware of work before final submission as well as courtesy call upon completion offered pock up and delivery More
Dan and Don as always , giving the best advise to keep my car in perfect condition.Thanks a lot and will continue to have them take care of it keep my car in perfect condition.Thanks a lot and will continue to have them take care of it More
I have purchased 5 vehicles from Mercedes-Benz of El Dorado Hills and the service and customer experience are excellent. Daniel Clark is an excellent service advisor. Wouldn't go to any other place. Dorado Hills and the service and customer experience are excellent. Daniel Clark is an excellent service advisor. Wouldn't go to any other place. More
The service department is generally excellent. Daniel Clark is awesome! He is very knowledgeable, helpful and friendly. I’ve taken my car there for 7 years and have always been very please with the servi Clark is awesome! He is very knowledgeable, helpful and friendly. I’ve taken my car there for 7 years and have always been very please with the service. What a contrast to their sales department! More
Love this dealership. We’ve purchased three cars here and have used the service department for close to 20 years. They are great - friendly, helpful and excellent customer service. have used the service department for close to 20 years. They are great - friendly, helpful and excellent customer service. More
I do not feel all of my reported issues were investigated thoroughly. I'm still hearing the same noises. Moreover, the radio button they claimed they had fixed is still sticking. I refuse to go back there d thoroughly. I'm still hearing the same noises. Moreover, the radio button they claimed they had fixed is still sticking. I refuse to go back there due to the fact the issues I reported were poorly resolved. More