Mercedes-Benz of El Dorado Hills - Service Center

Don Vandershoot took exceptional care of me during my emergency service. He always understands the value of my time and goes above and beyond in taking care of my service needs. Top notch!! emergency service. He always understands the value of my time and goes above and beyond in taking care of my service needs. Top notch!! More

Excellent friendly service. Completed in a timely & efficient manner. Valet service was perfect. Waited for car in the comfort of my home. Thank you Mercedes of El Dorado Hills. efficient manner. Valet service was perfect. Waited for car in the comfort of my home. Thank you Mercedes of El Dorado Hills. More

Excellent, friendly Don is always great to work with.goes above and beyond to help and make the day of service easy .thank you Don. above and beyond to help and make the day of service easy .thank you Don. More

Excellent service as always, Don is always pleasant to work with and everything is done on time. I was told on a Friday afternoon that there was a delay in getting the parts I needed so they let me keep work with and everything is done on time. I was told on a Friday afternoon that there was a delay in getting the parts I needed so they let me keep the loner over the weekend the car was ready as promised on Monday. Great job Don and team. More

Worked with Matt C and he is amazing. He is very professional and knows his job very well, including great customer service. It is a pleasure to work with him and he made me very proud to be a part professional and knows his job very well, including great customer service. It is a pleasure to work with him and he made me very proud to be a part of the Mercedes family! More

Car came back perfect from service dept all fixed, washed and cleaned as well. Friendly staff, up to date on progress through the day. Very Happy and cleaned as well. Friendly staff, up to date on progress through the day. Very Happy More

Dan always does the best he can in fact goes above and beyond to resolve any issues there was that brought me back to the service department. beyond to resolve any issues there was that brought me back to the service department. More

Daniel Clark has been great to work with and I request him every time. I have purchased three cars from El Dorado Hills Mercedes Benz. him every time. I have purchased three cars from El Dorado Hills Mercedes Benz. More

We made an appointment to have Recall work done and to our gratefull surprise all work was done on time as stated and the Merdedes was beautifull. I must admit it happens all the time at El Dorado Hills M our gratefull surprise all work was done on time as stated and the Merdedes was beautifull. I must admit it happens all the time at El Dorado Hills Mercedes Benz. Thank You More

I enjoy going to the service department. Quick efficient check in, knowledgeable staff and the work is done properly the first time. That has been my experience. check in, knowledgeable staff and the work is done properly the first time. That has been my experience. More