Mercedes-Benz of El Dorado Hills - Service Center

Daniel is always a pleasure to work with and is always on top of his game. Always satisfied with my experiences at Mercedes Benz of El Dorado Hills. top of his game. Always satisfied with my experiences at Mercedes Benz of El Dorado Hills. More

good proximity, wish the folks working here wear face masks and provide safety a higher priority. went for a factory service and it was handled quickly masks and provide safety a higher priority. went for a factory service and it was handled quickly More

Gayton was great! Had our new GLC in to address a few issues. The vehicle was in for a few hours. During the course of the day, he updated several times. Very comfortable environment. From sales, to ser issues. The vehicle was in for a few hours. During the course of the day, he updated several times. Very comfortable environment. From sales, to service, to parts. No high pressure. I wish more dealerships took this approach. Thank you everyone. More

It was seamless to schedule and drop off my vehicle. They did what was asked of and completed in the estimated time. Thank you so much did what was asked of and completed in the estimated time. Thank you so much More

As always, a 5-Star rating for all the professional service I receive. I thank all those noted below, especially Jason Downing who is always so extraordinarily helpful. service I receive. I thank all those noted below, especially Jason Downing who is always so extraordinarily helpful. More

I had a bad repair at the MB dealer in Monterey, CA. It was decided that I would bring my car to El Dorado Hills MB to have the car properly repaired; the bill for those repairs was then sent to MB in Mont was decided that I would bring my car to El Dorado Hills MB to have the car properly repaired; the bill for those repairs was then sent to MB in Monterey. Gayton helped me through the whole process. He was very nice and took the time to explain everything to me. It was my first time to this dealership but I plan to use their services in the future as needed. It was a great experience considering the bad experience I had at the dealer in Monterey. Thank you so much. And, again, thanks Gayton. More

This dealership consistently provides amazing service and friendly/helpful staff! I’ve been a customer for almost 10 years and trust my vehicles with them! friendly/helpful staff! I’ve been a customer for almost 10 years and trust my vehicles with them! More

Easy to work with from Sales to service. Live in Chico, they needed vehicle for two days, provided me with a car of same type to use for that time at no charge. they needed vehicle for two days, provided me with a car of same type to use for that time at no charge. More

They have beautiful cars for sure. My ML 63 AMG was worked on for $3,300 but didn’t fix the problem, service said it was a different problem now ?! Our new GLE AMG engine light came on but they don’t worked on for $3,300 but didn’t fix the problem, service said it was a different problem now ?! Our new GLE AMG engine light came on but they don’t know why?! More

The staffs from service department worked with clients in a very polite, courteous, and professional manner. the tires- change job done on my car had a very good quality. Only the on-line appointment schedul a very polite, courteous, and professional manner. the tires- change job done on my car had a very good quality. Only the on-line appointment scheduling part will need some improvements done. More