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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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September 26, 2020

Dave got my vehicle in and out in record time. Even though my vehicle was not new the work done was covered under warranty and he made that happen. More

by PSTBB
Recommend Dealer
Yes
Employees Worked With
David Kaplan
September 26, 2020

Always a pleasant experience. David is an excellent service associate. Facility is always spotless and the coffee machine is pretty cool. Will continue to service my GLE350 with Mercedes of El Dorado H More

by CHRISONEILL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
September 25, 2020

The service advisor Daniel Clark did an awesome job and made everything very easy and enjoyable !!! This is the best dealer service we have ever had !!! More

by steven6450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
September 25, 2020

Don Vanderschoot takes care of our cars for over 10 years and we always have 100% satisfactions. I strongly recommend requesting him if you are first service-client for service ED Hills MBZ. More

by Tony and Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
September 25, 2020

Professional, courteous, and friendly staff. Clean, top notch facilities. Don Vanderschoot stays on top of job and explains repairs in layman's terms if asked. More

by wnzglobal
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
September 24, 2020

Don Vandershoot is a very good service writer. I find him to be friendly and knowledgeable. I would recommend using him when you come to El Dorado Hills Mercedes. More

by gretafall
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
September 24, 2020

We live in Montana and were visiting the area so decided to get the car maintenance done a few hundred miles earlier than needed so that we could get the excellent service we are used to with you guys! As More

by jreffner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Daniel Clark
September 23, 2020

Professional, friendly, no pressure experience every time. No upselling. Any questions are always answered to my satisfaction. The facility is in keeping with what I expect from the Mercedes name More

by sharp3745
Recommend Dealer
Yes
Employees Worked With
David Kaplan
September 23, 2020

Our service advisor had always been excellent, we always get the best customer service. Our car was ready as promise and always on time. We had great time waiting at the dealership More

by cfoxyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
September 22, 2020

Excellent customer service and quality of work!!! Will recommend to friends! Very friendly and professional staff!!! Work was performed as promised and without delay!! Thank you!!! More

by elserbinova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
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