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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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August 28, 2020

Our service representative is outstanding. We are very fortunate to have Daniel Clark’s help. The car was in excellent condition after the work was completed. It was so clean and looked like new. We are h More

by RCOMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
August 27, 2020

Don is awesome, he has always given me, as well as my family, the best customer service. We've been coming to this dealership for the last 15 years and will happily continue to patronize here for many mo More

by JenneferA
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
August 27, 2020

Daniel does a great job with any service needs that I have and so does the staff when I drive up with being courteous and helpful, along with any rental needs that I may have. More

by Pam Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
August 27, 2020

The staff was very prompt and courteous. They also provided a loaner car when it was predicted the parts would not come in from Germany until a few days later. More

by rjeremica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Downing, Don Vanderschoot
August 25, 2020

Only trust my vehicle to MB EDH. Always kept informed as to the issues, status and expected completion. I do not live nearby and picking up when promised is important. More

by rooker.denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark, Don Vanderschoot
August 23, 2020

Dealing with the staff at Mercedes of EDH over the years have been excellent. I have bought seven new cars. All great drives and wonderful values. More

by impax3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Shiner, Daniel Clark, Don Vanderschoot, Demi LeMarquand, Mike Lynch
August 23, 2020

The service department is great. Dan is awesome to work with. He always answer my questions and let’s me know exactly what is needed for my car. I wish the sales department was better with their pricing on More

by CTINA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
August 22, 2020

When dealing with this group, I always feel my comments and observations are listened to completely. This results in the techs doing an outstanding job on maintaining and keeping my car in the best shape. More

by LATHAMZU101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
August 22, 2020

Friendly, efficient as always. This is warranty service and is always performed in timely manner as I have come to expect. The wait area is pleasant and comfortable. Mercedes is just top notch is all More

by sallyworthing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
August 21, 2020

My driver and shuttle service were excellent! The My driver and shuttle service were excellent! The estimates and services were highly priced. And when i picked up my car i was surprised that it ha More

by DUSTINHEWITT34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service driver from Placerville
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