Mercedes-Benz of El Dorado Hills - Service Center

David was quick to put my car in for service Never had to wait long for service and staff is very friendly. I will be back for more service on my vehicle. Thank you very much. Never had to wait long for service and staff is very friendly. I will be back for more service on my vehicle. Thank you very much. More

I’ve never had anything but excellent, friendly, and professional service . Everyone there from the porters to the cashiers, treat my wife and me with respect and warmth. professional service . Everyone there from the porters to the cashiers, treat my wife and me with respect and warmth. More

Always pleasant! I will always purchase a Mercedes because of the customer service! Professional, clean and Daniel explains what needs to be done to my vehicle and mak I will always purchase a Mercedes because of the customer service! Professional, clean and Daniel explains what needs to be done to my vehicle and makes me feel at ease each time I need maintenance on my car. More

From the moment I dropped off my car, I received quality service. The staff were friendly and professional, and respectful of my time. Best quality workmanship and outstanding customer service. service. The staff were friendly and professional, and respectful of my time. Best quality workmanship and outstanding customer service. More

MB Happy We have always been treated very well at MB of El Dorado Hills. Most of our experience is with the service department and they are great. We have always been treated very well at MB of El Dorado Hills. Most of our experience is with the service department and they are great. More

Replace gas cap cover Excellent service but I thought the price to replace the cap cover was very high. The cover is 6"x 10" and it had broken off. Over $400 to replace i Excellent service but I thought the price to replace the cap cover was very high. The cover is 6"x 10" and it had broken off. Over $400 to replace it was very high. More

Don makes every visit seamless It was an easy fix, replacing a lost key, but as always Don greeted me with kindness & directed me to the parts department to order the replacement ke It was an easy fix, replacing a lost key, but as always Don greeted me with kindness & directed me to the parts department to order the replacement key. More

Great customer services, as usual. Daniel in service is very helpful. He knows what he is doing. I have never had any issues with Daniel. very helpful. He knows what he is doing. I have never had any issues with Daniel. More

profesional and completely satisfied the assistant service manager (DANIEL) has been the primary reason I still own this CLK-500-conv this car has 290,000 miles its been Daniel who has r the assistant service manager (DANIEL) has been the primary reason I still own this CLK-500-conv this car has 290,000 miles its been Daniel who has recommend what I needed to do in regards to the service and adjustments that keep this car running great my family are all car dealers in NEW JERSEY & NEW YORK so growing up in the environment you know the difference so I must tell you what a pleasure it is bringing my car into the Eldorado dealership, Im confident that I will be treated fairly Tom Corona More

Don is great A noise was coming from the front of out GLS. Don noticed we had baby seats in the car and immediately said that he would advise not to drive the car A noise was coming from the front of out GLS. Don noticed we had baby seats in the car and immediately said that he would advise not to drive the car and got us into a rental for the weekend. He figured out the problem with his techs and got the car back to us good as new by the end of the week. Great service. More