Mercedes-Benz of El Dorado Hills - Service Center
El Dorado Hills, CA

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center
I do t come in too often,but when I do Don is always on the top of his game and everyone there is warm and professional. Keep it up EDH MB! the top of his game and everyone there is warm and professional. Keep it up EDH MB! More
Thanks to Mr DeRosa got the second problem the car had as well as Don Vanderschoot for supervicing service “B” Thanks to all the technicians who worked in my car drivers who picked up my car at my home and d well as Don Vanderschoot for supervicing service “B” Thanks to all the technicians who worked in my car drivers who picked up my car at my home and driving it back to my home Thanks MB from El Dorado Hills Maria More
concerns I mentioned that my brakes squeak excessively loud. Service person said its normal. But others since have told me that this is not normal for brakes I mentioned that my brakes squeak excessively loud. Service person said its normal. But others since have told me that this is not normal for brakes to squeak like that. They should have checked out my brakes as I asked, but it was just brushed under the rug. It was my last warranted service, I believe. More
Wonderful Service, People & Facility We have always had such a positive response from the staff at all levels. Lovely environment to relax in if you have to wait a short time. Gayton DeR We have always had such a positive response from the staff at all levels. Lovely environment to relax in if you have to wait a short time. Gayton DeRosa has always given us professional service even when there is a problem we have caused. He takes his time to walk us through the fix and makes sure we are happy. More
Excellent Service Mercedes EDH Always a wonderful experience especially when car trouble is involved. I trust Dave and his team with Andrew, Lead Mechanic. Grateful for easy schedu Always a wonderful experience especially when car trouble is involved. I trust Dave and his team with Andrew, Lead Mechanic. Grateful for easy scheduling, text updates, pay online for quick pickup. More
The BEST Customer Care! We have never experienced any other dealership that takes care of its customers like MBoEDH does! If we have any issue with my vehicle, it is taken c We have never experienced any other dealership that takes care of its customers like MBoEDH does! If we have any issue with my vehicle, it is taken care of immediately and beyond our expectations. Even things we didn't know were an issue, they pointed it out and took care of it. This is our first Mercedes, and MBoEDH has truly "earned" a new customer for life because of the quality of their care. Looking forward to our 2nd Benz. Please keep up the great work! More
Great service and friendly staff. I brought my car in Great service and friendly staff. I brought my car in because of a nail in one of my tires. Even though I didn’t have an appointment, David fit me Great service and friendly staff. I brought my car in because of a nail in one of my tires. Even though I didn’t have an appointment, David fit me in and took care of my car right away. Thanks. More
Pleasant experience I have to tell you that Don goes above and beyond to make sure that you are taken care of. I dropped my car off on short notice on a Friday and was st I have to tell you that Don goes above and beyond to make sure that you are taken care of. I dropped my car off on short notice on a Friday and was still able to get a loaner to drive. Everything went smooth. Good customer and car service. More
Have to come extra time for repair, because when service was done it was not checked if windshield pump is working Otherwise everything is ok was done it was not checked if windshield pump is working Otherwise everything is ok More
Service Department I have been servicing my Benz at MB of El Dorado Hills for over 10 years with an excellent experience. I highly recommend MB of EDH to all my friends. I have been servicing my Benz at MB of El Dorado Hills for over 10 years with an excellent experience. I highly recommend MB of EDH to all my friends. More