Mercedes-Benz of El Dorado Hills - Service Center

Always go above and beyond! David Kaplan is the best! Always takes good care of me and has me in and out quickly. 100% recommend to anyone looking to keep their Benz in tip-top s David Kaplan is the best! Always takes good care of me and has me in and out quickly. 100% recommend to anyone looking to keep their Benz in tip-top shape! More

Very professional and clean. Gayton De.Rosa is a great service representative and always make sure my cars are cleaned when it's time to pick up service representative and always make sure my cars are cleaned when it's time to pick up More

New tireGayton is the best !!I always ask for him personally he always has the right suggestions and takes care of my car and gets me in in a timely manner with excellent service personally he always has the right suggestions and takes care of my car and gets me in in a timely manner with excellent service More

Staff is always helpful and friendly Facility is clean and well cared for. Had the vehicle serviced then within days check engine light came on. Had to bring back twice and then on thir Facility is clean and well cared for. Had the vehicle serviced then within days check engine light came on. Had to bring back twice and then on third call you sent someone to me to correct error. I appreciate you sending someone to me but wish it hadn't been such a cluster in the first place. More

Great and easy Good as always! Friendly staff! Don is always easy to deal with and he explains everything to me so there are no surprises at the end of the deal. Eas Good as always! Friendly staff! Don is always easy to deal with and he explains everything to me so there are no surprises at the end of the deal. Easy in and out and the loaner car is always an added bonus. The lady at the front desk is always friendly when she takes my money! More

Excellent Service Always The friendly staff had appropriate safeguards in place for customer safety during the pandemic. The service staff returned the vehicle all washed and The friendly staff had appropriate safeguards in place for customer safety during the pandemic. The service staff returned the vehicle all washed and were very friendly. The location is as pretty and friendly as always. More

David always makes my service service easy and goes above and beyond. Keeps me updated and takes care of things without me having to ask. above and beyond. Keeps me updated and takes care of things without me having to ask. More

Wonderful experience Friendly staff, very organized and excellent service. I have no complaints. First time at this location and I will be using this location for future s Friendly staff, very organized and excellent service. I have no complaints. First time at this location and I will be using this location for future services. More

Recently moved back to NorCal. I purchased my first Mercedes Benz from El Dorado Hills in the past. I was treated fairly on the purchase, and one of best car sale experiences I've had. Mercedes Benz from El Dorado Hills in the past. I was treated fairly on the purchase, and one of best car sale experiences I've had. More

They were accommodating. Except, I felt the price of service went up since the last service. I appreciate that Don accepted the online discount that I showed him. service went up since the last service. I appreciate that Don accepted the online discount that I showed him. More