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Mercedes-Benz of El Dorado Hills - Service Center

El Dorado Hills, CA

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1,798 Reviews

1,798 Reviews of Mercedes-Benz of El Dorado Hills - Service Center

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December 04, 2019

Fast and efficient I had my A service done at the Sac dealer which took 4 days..... so I switched to EDH and was pleasantly surprised and fast and efficient they were. I More

by tracyeprescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kaplan
Dec 04, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for letting us know our team earned a 5 star review!

December 03, 2019

Always great! The Service Dept is always very helpful and professional. Appt availability is never a problem. Lobby is very comfortable with plenty of good read More

by fred.hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coats
Dec 04, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review!

December 03, 2019

First Class!!! When it comes to customer service this organization has it's act together. The staff is beyond professional. Overall a very pleasurable experience, co More

by MBMOTORWERKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hewitt, Jeff Griffin, Luis Almazan, Daniel Clark, Don Vanderschoot, Gayton DeRosa
Dec 04, 2019 -

Mercedes-Benz of El Dorado Hills responded

We think of our customers as part of the Mercedes Benz of El Dorado Hills family. Thank you for your business and for the great review!

December 03, 2019

Super Fast Service Brought my GLC 300 for routine service. Daniel and team did a great job by completing Service A and tire rotation in record time, while waiting. More

by 6g Schnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Dec 04, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and the 5 star review!

November 29, 2019

Always polite and kind. Happy people work there We have bought 6 cars from them so that says alot! We also have services there as well. We really like Von Housen motors! Excellent ! More

by ivyapple6335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Like the guy in parts too, Gayton DeRosa, Mike Lynch, Matt Coats
Nov 30, 2019 -

Mercedes-Benz of El Dorado Hills responded

We appreciate your loyalty to Mercedes Benz of El Dorado Hills!

November 29, 2019

Always a Cut Above! Always greeted with a smile and a quick word about getting right to what ever your need is. That is always what you get here. Fast, friendly and good More

by XFIL911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Nov 30, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for your business and thank you for the 5 star review~

November 25, 2019

Excellent Service I like Don Vanderschoot very much. He is very helpful and he goes out of his way to to make sure everything get done as promised. More

by eagisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Nov 26, 2019 -

Mercedes-Benz of El Dorado Hills responded

We're lucky to have Don and a great service team! Thank you for your business and thank you for the great review.

November 23, 2019

Maintenance Great service from everyone I encountered on the entire staff. I will definitely be back again when I am in need of service. Thank you More

by BRIDGETMCGINNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gayton DeRosa
Nov 25, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review. We look forward to helping you again in the future~

November 22, 2019

Battery problem Ongoing problem with battery. This is the 4th time we have taken or had car towed to dealership. Hopefully they found the faulty “computer” this time. More

by MSNASDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Clark
Nov 25, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the feedback. We sincerely apologize for your inconvenience and frustration. Please let us know if there is anything we can help you with.

November 20, 2019

Service Great service from Don beyond expectations. My wife needed hands on treatment. She received service immediately. I would recommend your facility to al More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Vanderschoot
Nov 20, 2019 -

Mercedes-Benz of El Dorado Hills responded

Thank you for the great review and for the recommendation! We're happy to know Don was able to help your wife.

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